Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur HomeAway
par un voyageur
Great get away
Publié le 16 oct. 2023 sur HomeAwaywe were looking to just spend a few days at Cape Hatteras and it was perfect. We walked straight to the beach. Our little cabana was just exactly what we needed. It was clean. It was small but that’s all we needed. Probably will come again.
par un voyageur
OBX
Publié le 20 août 2023 sur HomeAwayVery comfortable! You have been consistent with the level of seamless service you provide. Thank You! Will be back.
par un voyageur
Stay Away (Cockroaches and Terrible Service)
Publié le 13 août 2023 sur HomeAwayWhen we first got there, there were no towels to shower. We called them and they said they could being us some the next morning because on site staff wasnt available since it was after 5:00pm (my girlfriend who works in hospitality said a hospitality business isn't a 9 to 5, I agree) not a huge deal, but still an inconvenience. So, we used our beach towels since we just got there and they were still clean. Then we decided to take a walk on the beach, when we came back we saw cockroaches crawling through the kitchen so we immediately called support and they basically said they couldnt do anything until the next day again. So the next day we didnt get any towels still so we went drove to the office in Hatteras and told them about our issues. We got some towels which was great but when i told them about the roaches they seemed completely unfazed, almost like this had already happened and they knew about them already. She said they would try to get pest control there the next day. After that we recieved no further contact, no calls, no pest control, nothing. So i emailed them with a picture of the dead cockroach on the ground and they said "our local team has taken care of the issues that were brought to our attention" They had not, there were still cockroaches in the kitchen, and they were definitely aware, i called them twice about it and talked to them in person with absolutely no help at all. We will never be booking with Vacasa again. And i HIGHLY recommend you dont either.
Commentaires de Gestion de l’hôtel
30 août 2023 par VrboOwner, Gestion de l’hôtel
Simon, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur de Charlotte, USA
It was nice
Publié le 11 mai 2023 sur HomeAwayI took a solo vacation. This property came up. It is the cutest little house. Perfect for a solo traveler. You can't beat the beach location.
par un voyageur
It was an advantage.
Publié le 22 oct. 2022 sur HomeAwayHad some problems, but they got fixed.
par un voyageur
Excelente lugar
Publié le 26 sept. 2022 sur HomeAwayExcelente lugar para pasar vacaciones con la familia, no necesitan traer cosas de porque la casita tiene todo lo necesario como platos, sartenes, cubiertos, vasos. Definitivamente volveremos, lo único malo es el aire acondicionado no hela mucho y el internet creemos que no funciona, pero solo llegábamos solo a dormir eso no fue un problema para nosotros, excelente lugar.
par un voyageur
Needs TLC
Publié le 22 sept. 2022 sur HomeAwayRailings and steps loose, felt unsafe. No instructions on multiple tv remotes, keep hitting buttons until something good happens. AC remote not working, AC stuck on one temp and fan speed. No water hose for rinsing things off. Shower stall had holes in it and looked like it was caulked by a 10 yr old. Barely adequate for fishing shack which is what I used it for. Would not recommend for families especially with children.
par un voyageur
Excellent location!
Publié le 28 juin 2021 sur HomeAwayCouldn’t ask for a better location. Unit is equipped with the necessities. As shown in the photos, pretty outdated but oven, stove, etc get the job done. 2 sets of clean sheets, towels etc which was nice. AC got very cold which was great. Only complaint would be that it seemed that the cleaning crew rushed as there were a few instances things weren’t as clean as expected. Overall, I recommend!
par un voyageur
Stay
Publié le 16 mai 2021 sur HomeAwayI have 2 complaints. One, not enough hot water for a shower, ran out halfway through. An on demand water heater would be great! Not enough outlets in the kitchen.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us, Heidi. We are so glad you enjoyed this studio-style home but apologize for the details that were amiss. We are so sorry you experienced a limited supply of hot water during your stay. We have not had any issues reported with the hot water in this home. Occasionally, some units require additional time in between uses to reheat. We apologize for any inconvenience this caused. We also appreciate your suggestion for additional outlets in the kitchen and will pass your feedback to our local team for consideration. We hope we have the opportunity to impress you in the future.
