Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,5 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 janv. 2024 sur Expedia
par un voyageur
Publié le 17 janv. 2023 sur Hotels
par un voyageur
Gem in a neighborhood
Publié le 5 juill. 2024 sur Hotelspar un voyageur
Publié le 31 janv. 2024 sur Expedia
Second time guest. Best place in Havana. Mirexis, Diana, and Andy are most awesome hosts. Clean house, clean rooms, backyard paradise. They arrange taxi, restaurants, etc. Excellent bar / restaurant just around the corner. Hated to leave.
par un voyageur
Publié le 9 janv. 2024 sur Hotels
par un voyageur
Publié le 8 janv. 2024 sur Hotels
par un voyageur
Publié le 22 nov. 2023 sur Hotels
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Beautiful home. Mirexis, Reybill, Raul, and Claudia are amazing hosts. House is super quiet. Backyard is paradise with the pool and seating. A must-do experience if renting in Havana
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Rey, Gestion de l’hôtel
Thank you Charles for your words. A pleasure to have you here!
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Ivan, Gestion de l’hôtel
Muchas gracias
par un voyageur
Publié le 11 oct. 2023
First, there are no TV's in any room. There is no entertainment, they charge you for every bottle of water, egg, anything. They give you 1 little thin jail blanket and they make you feel like you are in jail. They lock the doors, even to the pool area after 10pm until they get up the next morning. They rush you to come back to the hotel in the evening so they can lock up. There was nothing to do there, not even any music. There were no suggestion where to go for any night entertainment and it is far from any type of restaurants or food. They had no lunch nor dinner. I became sick because of the dust mites and the AC and left 2 days early. I had to go to the hospital soon as I got back. They would not refund the 2 nights I did not stay. I would not recommend this place unless you want to go somewhere to read all vacation. And, every night bats would fly around the pool. Also make sure you bring bug spray because the mosquitos or something will eat you up. I would never stay there again nor would i recommend this place to anyone.
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Ivan, Gestion de l’hôtel
It is very sad to read this review, after one of our concierges did everything possible to find her passport you lost in one of the restaurants you go, which in the worst case scenario would not have left two days earlier, would not even have been able to leave the country. On the other hand, our cancellation policy is very clear, it is a shame that you did not read it before booking. As indicated on our site, breakfasts and extra drinks are not included in the price you paid, you did not request any lunch or dinner previously. ACs receive maintenance periodically. Our establishment is located in a quiet, private and relaxing area, "IT IS NOT A NIGHT CLUB", we have nearby restaurants and taxis to all destinations in the city.Luckily for us, this ill-intentioned review will not overshadow the effort and dedication of our team and this is confirmed by our clients.
