Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2023 sur Expedia
The property is not updated. The kitchen was very poorly equipped. The best thing was the hot shower. Mattress was thin and had no box spring. The second bedroom was used one night at a cost of $20.
Commentaires de Gestion de l’hôtel
13 juin 2023 par Brian, Gestion de l’hôtel
Hi Charles. Thanks for the feedback. We are sad to hear you felt that way after your stay. Your comments will be forwarded to property management in order to be taken into consideration for future improvements. Safe travels.
par un voyageur
Publié le 26 févr. 2023 sur Expedia
The hostess was wonderful and offered good suggestions.
Commentaires de Gestion de l’hôtel
26 févr. 2023 par Jack, Team Hosteeva, Gestion de l’hôtel
Hi Alina! It's wonderful to hear you appreciate our hospitality. Looking forward to hosting you again!
par un voyageur
Publié le 3 nov. 2022 sur Expedia
This was the most horrible experience. Prior to my visit I informed the manager/owners via various emails that I would not have access to my USA email or phone. I gave them several Cuban telephone numbers to send the check-in information and it never arrived. Then I had my nephew drive 45 minutes to the location since the advertisement stated that we would be greeted upon our arrival. No one was at the property and the neighbors stated that they had not seen anyone at the property. We were unable to use the facility.
Upon my return to USA Expedia contacted the property manage/owners and they refused to provide me with a refund.
Horrible, Horrible experience.
