Note fondée sur 279 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Ed, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We really appreciate your doing so. We also look forward to the ultimate compliment...your return visit! Until then, all the very best.
par un voyageur
Publié le 8 sept. 2024
This resort was very lovely! We loved the beach view from the balcony. Also that it had 2 pools & was right aside of the beach. The only negative things was having 2 pay for parking (that should be included with your stay price, or resort fee). & also the balcony sliding door was very difficult 2 close.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Ed, Gestion de l’hôtel
So pleased to hear you enjoyed your stay and will let the team know about the sliding door so they can address that. This is a condominium resort and the Parking Fee is collected by the association and not by the rental program. We hope to see you again very soon and until then all the best wishes and Mahalo!
par un voyageur de livignston
Publié le 29 août 2024 sur Expedia
The place had an infestation of cockroaches and they sent a letter saying it was normal for the island but this had never happened before when we had stayed here. Mostly in the kitchen and bathroom area. I think this will be the last time we stay here
Commentaires de Gestion de l’hôtel
29 août 2024 par Eddy, Gestion de l’hôtel
Mahalo for your review. I am sorry your visit was less than desireable having to deal with roaches in your unit. I will follow-up with the management team. I hope you enjoyed the rest of your vacation.
par un voyageur de Bonney lake
Publié le 28 août 2024 sur Expedia
This was our annual vacation with the grandkids. They love staying there. They especially like the pools and hot tubs. We’ve been there several times with the grandkids.
Commentaires de Gestion de l’hôtel
28 août 2024 par Ed, Gestion de l’hôtel
Thank you so very much for including us in your family vacation. Happy to know you enjoyed your time with us and that you will continue to come back again and again. Mahalo
par un voyageur
Aston Kaanapali Shores
Publié le 25 août 2024 sur HotelsWe stayed for 10 days for a family trip in a 2 bedroom 2 bath condo. The beds were fine but the sofabed was uncomfortable. I felt that for a 10 night stay housekeeping should have been provided at least 1x but is not without a charge. And though I knew in booking there would be a nightly resort fee and parking also it was higher than hotels.com quoted. Also if you want to use the gym it is an additional fee per person per day which is normally included in a resort fee. They said it's because it is run by an outside company but it is on premises and should have been included. Was nice to have a kitchen and washer/dryer in unit. Also restaurant on premises. There is shopping and restaurants very close too. Aside from the complaints we had a nice trip and would probably stay at this hotel again
Commentaires de Gestion de l’hôtel
25 août 2024 par Ed, Gestion de l’hôtel
Thank you for your review and I do apologize for the disappointment your spoke of in your review. I did double check the information in Hotels.com and in the pricing details it does show the resort fee and the items it covers are found in amenities section. The parking charge is also listed. The fitness club is independently operated as is the gift shop and other retail services. I will advise the property management about the sofa bed and appreciate your pointing that out to us. We appreciate your choosing to stay with us and do hope to welcome you and your family back again in the not too distant future. Mahalo
par un voyageur
Publié le 19 août 2024 sur Expedia
This was the perfect place for our family of 5 to stay for our week long trip. We had two bedrooms, two bathrooms, a spacious living room and a lanai to enjoy breakfast in the morning or to just gaze out and enjoy the scenery. We were on the second floor so it was a quick walk up or down the stairs. The lagoon pool was so lovely, many beautiful trees and flowers around to see. The rental booth for snorkel gear and to replace towels was so convenient and reasonably priced to go snorkeling on our own nearby. We walked across the street to get dinner and shaved ice and the grocery store has everything! The food trucks are next door and there were so many choices! It’s a quick drive to Whalers Village for shopping and restaurants. I would recommend this resort to anyone visiting Maui. We are going to miss it so much!
Commentaires de Gestion de l’hôtel
19 août 2024 par Eddy, Gestion de l’hôtel
Mahalo for your detailed descriptions of the resort and surrounding area. We appreciate your feedback and I'm sure others will find it beneficial. Glad you and your family enjoyed your vacation. We look forward to seeing you again.
par un voyageur
Publié le 17 août 2024 sur Expedia
Great stay! Nice space for a family of 5, with beautiful views and right on the beach. Close to good food and things to do.
Commentaires de Gestion de l’hôtel
17 août 2024 par Eddy, Gestion de l’hôtel
Mahalo for your kinds words. So glad you enjoyed your time with us. We look forward to seeing you again.
par un voyageur de Huntingbeach
Publié le 14 août 2024 sur Expedia
Property was beautiful clean and the pools were great
Commentaires de Gestion de l’hôtel
14 août 2024 par Eddy, Gestion de l’hôtel
Mahalo for your rating and kind words. We are glad you enjoyed your stay with us and we look forward to your next visit. Till the next time, take care.
par un voyageur
Publié le 9 août 2024 sur Expedia
Great place to stay.
Commentaires de Gestion de l’hôtel
10 août 2024 par Eddy, Gestion de l’hôtel
Mahalo for your rating and kind remark. We appreciate your feedback and look forward to your next visit.
par un voyageur
Publié le 2 août 2024 sur Expedia
No valet but for the money it’s great value
Commentaires de Gestion de l’hôtel
3 août 2024 par Ed, Gestion de l’hôtel
Thank you so very much for your review. I am assuming the lack of valet parking was of importance to you and may be to others as well. Very few Condominium resorts provide that service as, like this resort, parking is more plentiful vs. Hotels. That said, we do hope that you will come back in the not-too-distant future as we look forward to serving you then. Mahalo!
