Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
We have stayed at The Whaler many times. It is a beautiful property. I will say, however, that some of the units need upgrades. There is some construction happening on tower 1 which caused the pool to be closed down for half a day.
Commentaires de Gestion de l’hôtel
29 août 2024 par Eddy, Gestion de l’hôtel
Mahalo for your review. We appreciate you sharing your comments and we will share them with the management team. Glad you enjoyed your time despite the inconveniences. We look forward to seeing you again.
par un voyageur
Publié le 25 août 2024 sur Expedia
Great kitchen for cooking food, and very close to black rock beach, which is our favorite beach. It's only a 4-5 minute walk. The beach is clean and beautiful in this area.
Commentaires de Gestion de l’hôtel
25 août 2024 par Ed, Gestion de l’hôtel
Mahalo for taking the time to share your experience with us! We appreciate your choosing the resort and look forward to welcoming you back to your favorite beach very soon. Until then, safe travels and best wishes.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The area is beautiful you are right by the water. The hotel is older. The water in shower needed more pressure, and it took about 1o minutes for water to heat up. The wind blew through room and would make tiles in bathroom sound like someone was moving things in the night. The TV was a bit challenging to navigate. Staff was quiet but did not make you feel like they were happy you were there. When we called to ask if pool had any rules about bringing own drinks, nobody knew. We had to call to get new towels for room they do not bring fresh ones only upon request. Our door key failed prior to last day there. Parking was convenient did not find out later that it was all connected and you could go directly to lower level. Staff did not mention, they were quiet. Property was clean, and within walking distance of restaurants and a shopping center which was nice. No soda machines or ice machine for public use on hotel property.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Ed, Gestion de l’hôtel
Thank you very much for your review and for staying with us. We are sorry you encountered some issues especially with the on site staff. That team is under the direction of the condominium association and we will refer your comments to them as they are there to serve all of the condominium owners and guests. We are pleased to know you did find the property clean and well located. These are features that guest at the Whaler do enjoy and value. Thank you again for visiting our island and for providing us important feedback as we strive to ever improve. Safe travels and we hope to see you again very soon. Aloha
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Ed, Gestion de l’hôtel
Thank you for staying with us and sharing your experience with others as well. We hope to see you again very soon. Until then, safe travels and swift return. Mahalo
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The best hotel I've ever been to. Free laundry facility is really nice.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Eddy, Gestion de l’hôtel
Mahalo for choosing to stay with us. Glad you enjoyed the beautiful property and we hope to see you again in the near future. Keep safe.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Great location , beautiful sand beach , snorkeling area . Full kitchenware set .
Already booked next trip on August
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Ed, Gestion de l’hôtel
Wow, thank you for the review AND the ultimate compliment...coming again! See you soon!
par un voyageur
Publié le 29 juill. 2023 sur Expedia
We loved everything about our stay. The location was great, friendly staff and very clean!
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Ed, Gestion de l’hôtel
Thank you so very much for your review and kind comments. Both are greatly appreciated by all of the team. We hope you will come back in the not-too-distant future as we look forward to welcoming you back.
par un voyageur
Publié le 7 juill. 2023 sur Expedia
Would definitely stay here again!
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Ed, Gestion de l’hôtel
So happy to know all went well and you enjoyed your time with us. We will keep a light on and look forward to your return. Mahalo!
par un voyageur
Wonderful stay!
Publié le 27 juin 2023 sur HotelsWonderful 12th floor condo... beautiful view, clean and updated condo. Could always get a chair at the pool, no matter what time, and beach was perfect.
Commentaires de Gestion de l’hôtel
27 juin 2023 par Eddy - AEI Guest Services, Gestion de l’hôtel
Wonderful! Glad you enjoyed your visit. We look forward to seeing you on your next visit to Maui. Take care.
par un voyageur
Publié le 11 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Ed, Gestion de l’hôtel
Thank you for staying with us and appreciate your taking the time to share your review. We hope to welcome you back again very soon and until then, all the best wishes.
