Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Longueuil
Publié le 21 déc. 2019 sur Expedia
Service chaleureux, au bord de la mer, immense gym, unité rénovée, très propre, mini-golf, épicerie en face et Farmer's market à proximité.
Commentaires de Gestion de l’hôtel
23 déc. 2019 par GP, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 15 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2019 par KBC Management , Gestion de l’hôtel
Mahalo
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Liezel, Gestion de l’hôtel
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
par un voyageur
Publié le 2 août 2024 sur Expedia
Great service and big rooms. The hotel and the surroundings are old-ish, need some work. Other than this everything regarding service was awesome.
Commentaires de Gestion de l’hôtel
3 août 2024 par KBC Guest Service Management Team, Gestion de l’hôtel
Thank you for sharing your review with us
par un voyageur
Publié le 2 août 2024 sur Expedia
The property is kind of obsolete.
Other than that, everything was fine
Commentaires de Gestion de l’hôtel
3 août 2024 par KBC Guest Service Management Team, Gestion de l’hôtel
Mahalo for taking the time to share your feedback with us. We appreciate it and hope to provide service to you again in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Not Mahalo! worst service I ever received at a hotel the service put me in a mood all trip I will take my business elsewhere! Hilton HI do not respond to this review you had multiple opportunity's to make things write you even sent txt asking how to make it right I sent txt asking for apology and you ghosted me. please no fake online apologies to save face for future guests
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Liezel, Gestion de l’hôtel
Aloha, we’re very sorry to hear of your experience. We aim to deliver a great experience, and we are saddened when we don’t meet expectations. We will use your feedback to improve and ensure this doesn’t happen again
par un voyageur
Comfortable stay
Publié le 1 août 2024 sur HotelsThe hotel is nice but showing age.Better value is available from competitors.
Commentaires de Gestion de l’hôtel
3 août 2024 par KBC Guest Service Management Team, Gestion de l’hôtel
Thank you Linda for taking the time to share your feedback with us. We appreciate it.
par un voyageur de downey
Publié le 31 juill. 2024 sur Expedia
Kitchen and bathroom very bad with cucarachas
Commentaires de Gestion de l’hôtel
1 août 2024 par Liezel, Gestion de l’hôtel
Aloha, the time taken to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to deliver exceptional experiences at Ka’anapali Beach. Please accept our sincere apologies for the inconvenience you had during your stay at the Hilton Vacation Club Ka'anapali Beach Maui with the roaches issue in your room. It was disappointing to learn that your stay was not up to standard, and please rest assured that this is certainly not the lasting impression that we wish to leave with our valued guests. We will share your concerns with the appropriate departments. Mahalo
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Great for families. Plenty of stuff for kids to enjoy.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Liezel, Gestion de l’hôtel
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Clean, safe, great pool and on the beach, room was large with amenities , will definitely be back!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par KBC Guest Service Management Team, Gestion de l’hôtel
Mahalo William. Thank you for taking the time to share your feedback with us. We appreciate it and hope to provide service to you again in the future.
