Ratings based on 882 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Trabuco Canyon
Posted Aug. 26, 2024 on Expedia
Overall reasonable property. Close to beach and Dukes restaurant.
Comment from Hotel Management
Aug. 26, 2024 by Liezel, Hotel Management
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
by A traveller
Posted Aug. 25, 2024 on Expedia
Property needs more Upgrade
Comment from Hotel Management
Aug. 25, 2024 by KBC Guest Service Management Team, Hotel Management
Thank you for sharing your review with us Sergio. We hope to provide service to you in the near future. Mahalo
by A traveller
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by KBC Guest Service Management Team, Hotel Management
Thank you for sharing your review with us Christopher. We're glad you enjoyed your stay and hope to provide service to you in the near future. Mahalo
by A traveller
Posted Aug. 23, 2024 on Expedia
A great place to stay.
Comment from Hotel Management
Aug. 23, 2024 by KBC Guest Service Management Team, Hotel Management
Thank you for sharing your review with us. We're glad you enjoyed your stay and hope to provide service to you in the near future. Mahalo
by A traveller
Posted Aug. 22, 2024 on Expedia
Easy access to a nice little beach. There was a seal on it when we visited. Good food. Spacious rooms. Nice gift shop.
Comment from Hotel Management
Aug. 23, 2024 by KBC Guest Service Management Team, Hotel Management
Aloha Cliff, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
by A traveller
Posted Aug. 18, 2024 on Expedia
The staff (especially the front desk) are so welcoming and kind. The rooms are nice, the location is excellent. My 6 year old had the best time at the pool and on the waterslide. I would definitely stay here again.
Comment from Hotel Management
Aug. 18, 2024 by KBC Guest Service Management Team, Hotel Management
Thank you so much Kristine for sharing your feedback. We truly appreciate it and hope to provide service to you again in the future.
by A traveller
Posted Aug. 17, 2024 on Expedia
Likes everything about the property except the lack of elevators
Comment from Hotel Management
Aug. 17, 2024 by Liezel, Hotel Management
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
by A traveller from Lahaina
Posted Aug. 16, 2024 on Expedia
5 stars
Comment from Hotel Management
Aug. 17, 2024 by Liezel, Hotel Management
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
by A traveller
Posted Aug. 16, 2024 on Expedia
Property was ok. They were in the process of renovation or maintenance. The bedsheets were rough. I've nrver stayed at a hotel with sheets like that. I had to call twice get new sheets
Comment from Hotel Management
Aug. 16, 2024 by Liezel, Hotel Management
Aloha, I would like to thank you for your feedback, your feedback is very important to us. We’re very sorry to hear of your experience. We aim to deliver a great experience, and we are saddened that we fell short of your expectations. We will use your feedback to improve and ensure this doesn’t happen again. Mahalo Nui Loa
by A traveller
Posted Aug. 12, 2024 on Expedia
Comment from Hotel Management
Aug. 16, 2024 by Liezel, Hotel Management
Aloha, thank you for your feedback, your feedback is very important to us. We're glad you enjoyed your stay with us and hope to provide service to you in the near future. Mahalo and Aloha!
