Note fondée sur 289 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Management, Gestion de l’hôtel
Hi Holly, thank you so much for your feedback! It is greatly appreciated. Please let us know if there is anything else we can do to make your future stay with us even better!Thank You
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Vending machine was a joke. The breakfast was lackluster. Front desk people were nice.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Management , Gestion de l’hôtel
Hi Glen, I apologize for the inconveniences you encountered. Please be assured we are looking in to the issue's you discussed. We are however, glad you enjoyed the staff during your stay! Please let us know if there is anything else we can do to improve!Thank You
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Management, Gestion de l’hôtel
Hi Todd, thank you for your feedback! It is greatly appreciated. Please let us know if there is anything else we can do to improve.Thank You
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Property was well kept. Room was spacious and clean.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Michaela - Social Media & Marketing Manager, Gestion de l’hôtel
Delsa, thank you so much for your review and kind words! We look forward to seeing you again should your travels bring you back to the Hawley area.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Management, Gestion de l’hôtel
Hi Doug! Thank You so much for your response, it is greatly appreciated! We are happy to hear you had a good stay. Please let us know if there is anything we can do to make your next stay even better!
par un voyageur
Publié le 30 août 2024 sur Hotels
Uncomfortable beds, noisy
Commentaires de Gestion de l’hôtel
30 août 2024 par jesse, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described it not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in the effort to prevent this issue from occurring in the future.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Management, Gestion de l’hôtel
Hi Grant, thank you so much for your feedback. We are thrilled you had an enjoyable stay! Please let us know if there is anything else we can do to make your next stay even better.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Management, Gestion de l’hôtel
Hi Jami, thank you so much for your feedback! We are so glad you had an exceptional stay. Please let us know if there is anything we can improve on!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par jesse, Gestion de l’hôtel
Dear Gary,We are delighted to have been your chosen hotel during your recent stay in Hawley. It was truly a pleasure to serve you.We appreciate your business and value you're honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for stay at the AmericInn, and we hope you choose to create more memories with us whenever your travels bring you back to Hawley MN.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Room smelled when we checked in. Trash was not taken out, coffee still in the coffee machine, no hot water, no water pressure. Spoke to front desk women said nothing we can do. Spoke to young man, very nice but said nothing he can do. Manager was no help.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par jesse, Gestion de l’hôtel
Dear Javier,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize.The experience you described it not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in the effort to prevent this issue from occurring in the future.
