Note fondée sur 224 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 nov. 2024
We had such an amazing trip and our stay was so quaint and comfortable! The staff was so very accommodating to our late arrival. You have to have the continental breakfast overlooking Lake Wallenpaupack- early morning views over the lake are amazing!
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Silver Birches, Gestion de l’hôtel
Hi Christina,We're delighted you had an amazing getaway to Silver Birches. It's fantastic to hear you enjoyed the service, lake views and breakfast. We appreciate your review. Thank you.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Really nice place to stay! Older property which you can tell but clean and nice!
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Silver Birches, Gestion de l’hôtel
Hi Nathaniel,We're thrilled you enjoyed your stay. It's great to hear you were happy with the atmosphere and accommodation. We appreciate your review. Thank you.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Silver Birches, Gestion de l’hôtel
Thanks for your review, Amanda!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
This is a beautiful, peaceful setting with beautiful rooms and great pools and hot tub. I am definitely going back!!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Silver Birches, Gestion de l’hôtel
Thanks for your review, Wendy.
par un voyageur
Publié le 19 août 2024 sur Expedia
Alot to say and only 1500 characters:
* Accommodations assigned to us as Expedia guests were appauling.
* Front Office staff refused to change our room after we reported all-night noise from pool equipment & safety lights right next to our "Luxury Suite" & then suddenly found a room when I became less friendly about our bad experience.
* Second room in our group also unsatisfactory but Front Office claimed there were no more available rooms & then we observed a vacant room for 2 nights below the room we were moved to.
* The property was poorly maintained & deeply understaffed and the staff they did have on duty were all students without anything but the most basic training. No hospitality skills.
* The swimming pools were posted as off-limits for 2 of our 3 mornings until almost noon because "there was a problem with the chlorine". The problem was that they put the chlorine into the pool in the morning so of course the levels were too high.
* We were made to feel unwelcome when we accidently sat in a cabana at the pool that was only available for $200 extra. Please note: The avg rate we paid was $450/nightx2 rooms x 3 nights which translates to more than $3,000.
* Bathroom vents were full of dust/grime & the bathroom shower tile had not been properly cleaned in a long time as there was mildew in the grout.
* Guests were freely smoking marijuana around the fire pits that were supposed to be for families & guests to enjoy in the fresh country air.
* And on and on...
par un voyageur
Publié le 9 août 2024 sur Expedia
The Silver Birches Resort is a beautiful sprawling property with an assortment of accommodations. It is directly on Lake Wallenpaupack. The resort fee includes a variety of activities, multiple pools, kayaks, canoes, paddle boards, firepits, etc and breakfast. The breakfast was just ok. More like a "camp" style breakfast. The room was very spacious with a fantastic view of the lake. All the amenities you could think of and more were provided. It's a perfect spot for a family vacation too.
Commentaires de Gestion de l’hôtel
13 août 2024 par Silver Birches, Gestion de l’hôtel
Hi Christina,We're thrilled you had a wonderful family vacation at Silver Birches. It's fantastic to hear you enjoyed the accommodation, atmosphere and amenities. Thank you for your review.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Silver Birches, Gestion de l’hôtel
Thanks for your review, Zach!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Silver Birches, Gestion de l’hôtel
Thanks for the great review, Brian!
