Note fondée sur 492 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mars 2024 sur Expedia
The person at the front desk was very kind; however, after walking into my room, that had been recently remodeled, I picked up my stuff, returned my key and found lodging in another place.
The windows did not have locks on them. Being on the first floor this was not something I was willing to try and ignore.
The side lock was pulled out of the door and not replaced. While the lock on the doorknob seemed to work, I was not willing to try and ignore it.
I was offered a "different room" but was not going to try another room. The entire hotel appeared to be run down and not safe.
The 100.00 I paid for the room was not returned because it was a "no cancellation" room. And honestly, I am okay with that.
par un voyageur
Publié le 24 mars 2024 sur Expedia
I ordered a room with a jetted tub. I went to use the tub and black s$/t spewed out of the jets. The sink was plugged and they put a trash can under it to catch the water. They did know about it because when I checked in a woman claiming to be house Keeping knocked and said she left her rags there. Then reached under the sink and pulled some wet rags out and slid a trash can under. It was late when I found out about these conditions so I just went to bed. I would never recommend anyone stay here. I don’t think even roaches would care to stay there. Never ever again
par un voyageur
Less than substandard. Go elsewhere!
Publié le 16 mars 2024 sur HotelsBeyond description. This locally owned hotel is FAR from what is advertised. Dirty, Rooms are disgusting. Too many issues to even describe. But a sample:
No in room phone
No coffee in the room
"breakfast area" is bleak and non existent.
Bedding is sandpaper and even stained.
No Wifi in the rooms
they claim they are renovating but the hall way looks like a construction zone.
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Room was way too hot; I asked twice to fix it with no change.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Bed bugs, feces in toilet an on walls. Terrible customer service.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
DO NOT STAY HERE! This hotel is extremely poorly managed and has some of the worst customer service I’ve ever experienced. When I pulled in, it was poorly lit and obviously under construction with the manager’s family treating it like their personal living/dining room. It smelled like old food and smoke, and no one bothered to greet me. Then, when I managed to get someone’s attention, they told me my reservation was canceled. I informed them that was incorrect because I hadn’t received any communication stating the reservation was canceled and they basically told me that was my problem and to find another place to stay.
Absolutely no effort to make any concessions or help on their part means I will NEVER stay here or encourage anyone else to stay here. They do not deserve our business!
Luckily Expedia has great customer service and refunded me my whole amount. I’m glad I booked through them!
par un voyageur
Publié le 22 févr. 2024 sur Hotels
par un voyageur
No room
Publié le 21 févr. 2024 sur HotelsWent to check in and they did not have my reservation. Very disappointing
par un voyageur
Publié le 21 févr. 2024 sur Expedia
When I showed up all the rooms were booked and they said I wasn't even in the reservation system!! I'm now calling around trying to find a room during one of the busiest weeks of the year in Hayward WI. I'm not a happy camper.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Staff was friendly, but the room was dirty the shower curtain rod was broke and the sink leaked water when you used the sink, and only two towels were available for the room.
