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The Hickstead Hotel

3.5 star property
3.5-star Edwardian hotel near Hickstead All England Jumping Course

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Concierge desk
Property grounds
Exterior
Daily English breakfast (GBP 14 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪8 min drive‬
  • American Express Community Stadium
    ‪16 min drive‬
  • University of Sussex
    ‪20 min drive‬
  • London (LGW-Gatwick)
    ‪28 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the area

Haywards Heath

Near the airport.You'll be within 2 miles (3 km) of Hickstead All England Jumping Course and 6 miles (10 km) of South Downs National Park with a stay here. Wakehurst Place and Bluebell Railway - Sheffield Park Station are within 12 miles (20 km).

What's nearby

  • Hickstead All England Jumping Course - 8 min drive - 5.4 km
  • American Express Community Stadium - 16 min drive - 20.8 km
  • University of Brighton - 16 min drive - 21.8 km
  • University of Sussex - 20 min drive - 21.9 km
  • Brighton Beach - 25 min drive - 23.4 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

3.5-star Edwardian hotel near Hickstead All England Jumping Course
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Bulgarian, English, German, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 465 reviews
Rating 8 - Good. 171 out of 465 reviews
Rating 6 - Okay. 77 out of 465 reviews
Rating 4 - Poor. 27 out of 465 reviews
Rating 2 - Terrible. 10 out of 465 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a great stay and staff always friendly and attentive
Stayed 1 night in Jan 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Never a Bad Stay , staff always friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean and perfect for our one-night stay! Love staying at the Hickstead.
Stayed 1 night in Jan 2025

8/10 Good

Bob

Liked: Staff & service, property conditions & facilities
great as always
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great hotel for our overnight stay. Clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value quiet with good parking Staff very accommodating
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service

Good, but dated

The room was nice - fairly big and comfortable. A trouser-press, but no fridge, which was disappointing. Water pressure good and hot. Shower over a bath, which isn't ideal for elderly people, although handrails are provided. The mattress was firm, which we like, but a little hard - a topper would have helped. The hotel is pleasant, but a bit dated. It's a good location - fairly quiet and easy to find. The staff were friendly and polite. Breakfast has a good selection, although the full English is clearly not cooked to order - items had been kept warm for some time. Reasonable value for money, but would have liked a fridge, more comfortable mattress and a breakfast that was fresher.
Stayed 5 nights in Dec 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable hard bed and even harder pillows.

Pillows were very hard and uncomfortable. I had asked for extra pillows but only 4 were provided, which is usually standard in a hotel. There were no softer pillows available.
Stayed 2 nights in Dec 2024

6/10 Okay

Jamie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Classic style hotel, looking a bit tired

It's a reasonable Hotel is quite a nice location it's just looking fairly run down. We had our Christmas Party here 6 years ago and it looks pretty much the same but just more tired and old. Staff were generally friendly and service was ok. Cleanliness in the hotel was ok. Sleep quality was fairly good, the room was a bit cold. Tap water came out nice and hot but the shower could only do freezing cold or cold (Room 201).
Stayed 1 night in Dec 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not much sleep

Could not fault it accept I could hear the man above me going to the toilet in the middle of the night and getting back in bed. The bed squeaking. Then getting woke up every morning at 6.15 when he got up could hear him using the toilet shower and opening and closing draws. My bed was very squeaky also every time I moved
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

All good thank you
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Hotel with friendly staff that was within easy access from the motorway.
Stayed 2 nights in Dec 2024

6/10 Okay

Shawn, Aylesbury

Liked: Staff & service, property conditions & facilities
Needs a refresh.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service
Comfortable and nice attentive staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overall

Great service - helpful and kind staff. Lovely clean and spacious room. All good!
Stayed 1 night in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very good price. The room was clean and big enough for two people, had tea and coffee with a kettle so could make a hot drink. Excellent shower. Breakfast was a bit small and expensive at £14 per person but the staff were friendly and very professional and quick to serve. Free parking outside the hotel was good and there was plenty of space. The hotel is in the middle of nowhere so you do need a car. But that adds to the quiet, peaceful, and relaxing atmosphere of the place
Stayed 1 night in Nov 2024

8/10 Good

weidong

Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Nov 2024

10/10 Excellent

Mrs yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice stay nice food enjoyed and relaxed thank you to all staff who work hard,
Stayed 3 nights in Nov 2024