Note fondée sur 141 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Loved our stay here! It’s walking distance to so many great places! Only downside is how creaky the old house/ furniture is. I didn’t mind it but would recommend bringing earplugs.
par un voyageur
What a disappointing stay
Publié le 13 août 2024 sur HotelsWe were so excited to stay here since the reviews were so stellar, but our experience was less than ideal. First, we did not get the room that we were promised. We booked a Executive King Room, which included a jet tub according to their website, but when we checked in we noticed that it only had a shower booth so we asked the receptionist, and she said this was still a Executive King Room but the only Executive King Room that didn't have the jet tub and because they had a renovation recently and we booked it through hotels.com, the room information was not accurate on hotels.com. And then she offered a King Suite with a bath tub that can only fit one person and that's directly connected to the dining area where you would have absolute no privacy and asked us if we wanted that instead. The room was a lot prettier, but we didn't want to hear other people nor wanted other people to hear us so we decided to take the original room with a shower booth. This original room was tucked away in the back of the building so it was more private but the room was half in underground, rather dark and dingy. It definitely was NOT what we expected.
Also, the communication was not great. I didn't get any reply to my inquiries via email nor text before checking in. I mentioned my dietary restriction, which the receptionist acknowledged when we checked in, but was not delivered to the kitchen in the end. We definitely won't be coming back here.
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Expedia
My wife and I stayed here in late July on a trip to see family in the Bay Area. The property was beautiful and well cared for in all aspects. Secure, keyless entry to the common areas and keyed access to individual rooms. Off street parking felt convenient and safe, with easy walking distance to shops, restaurants and downtown venues. The owners were responsive and accommodating to any special requests and the fellow guests were a joy to interact with. I would definitely recommend this to anyone wanted to explore Healdsburg or use this as a base for Russian River or California coastal exploration.
Commentaires de Gestion de l’hôtel
14 août 2024 par Camellia, Gestion de l’hôtel
Thank you for your kind words! We're thrilled you enjoyed your stay and found everything to your liking, from the secure entry and convenient parking to the vibrant local scene. It was our pleasure to accommodate your needs, and we're glad you had the chance to connect with fellow guests. We hope to welcome you back the next time you're exploring Healdsburg, the Russian River, or the California coast!Best,Camellia Inn Innkeeper
par un voyageur
Publié le 1 août 2024 sur Expedia
Our stay was wonderful. Conversely located near the shops and dining of Healsburg plaza, comfortable accommodations, friendly staff and a lovely breakfast. We will definitely be staying here again!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Lots of issues. The first day’s breakfast was downright scrawny and bad. That noted, the other days’ were very good.
Pet policy is confusing and not well communicated.
Front yard was off limits for much of the stay.
No USB ports in the dated rooms.
Shower barely functioned.
Roaches in the room.
They purport to have nighttime wine available, and it is a joke. They leave a bottle and some glasses on a table when they depart at 4:30 or so, and the bottle ends up on a table, empty, surrounded by a few glasses, just an hour or two later. None for the majority of us.
This was just not what it claimed to be, online. Not good at all.
Commentaires de Gestion de l’hôtel
5 août 2024 par Camellia, Gestion de l’hôtel
Thank you for your feedback. We're glad you enjoyed some of the breakfasts, and we're addressing the issues with the first day's meal. Moving forward we will improve our communication regarding the pet policy to avoid any confusion. We're sorry the front yard was off-limits during your stay, the whole property should always be open for guest use. We will look into this and get to why it was closed. We have plenty of outlets in each guest room, We are sorry you had issues with charging. The Innkeeper generally keeps extra chargers on hand. We will consider how we manage the wine offering to ensure all guests can enjoy it and what went wrong with your experience. We're sorry our service didn't match your expectations and will take your feedback seriously. We hope to have the opportunity to provide a better experience in the future.Best,Camellia Inn Innkeeper
par un voyageur
Publié le 27 juill. 2024 sur Expedia
You could walk to the square in 5 minutes
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Delightful B&B. Wine in afternoon at check in, with chocolate cookies. Lovely room with Jacuzzi tub and shower, comfy bed. Breakfast was great - they checked for any food restrictions on confirmation and double checked before breakfast.
The only minor downside is lack of elevator to the room, but it's only one floor up and they did offer to carry up the luggage for us (we declined).
The location couldn't be beat for our walk to the Single Thread restaurant .
par un voyageur
Publié le 20 juill. 2024 sur Expedia
What a beautiful place! I was so pleasantly surprised by how new and beautifully appointed the room was, and the bathroom was stunning! I loved how serene and peaceful the property was. The breakfast was delicious and the staff were all so friendly and welcoming. The location couldn’t be better as you’re a block away from the best restaurants, museums and tasting rooms. I can’t wait to come back!
