Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 27 nov. 2021 sur Hotels
4 sur 5
par un voyageur

Publié le 23 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Flora Shen, Gestion de l’hôtel
Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Mercure Hefei Sunac. We are sorry to express our sincerest apologies that we failed to make you achieve fully satisfaction. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the future. Sincerely, Guest Experience Manager Mercure Hefei Sunac
3 sur 5
par un voyageur

China stay that

Publié le 22 juill. 2019 sur Hotels
Breakfast was not good. Staff.was.nice
Commentaires de Gestion de l’hôtel
6 août 2019 par Flora, Gestion de l’hôtel
Dear Guest, Thank you very much for choosing Mercure Hefei Sunac hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. As for the breakfast issue you mentioned, the F&B department will make action plans and pay more attention to them in the following work. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the near future. Regards, Guest Experience Manager Mercure Hefei Sunac
5 sur 5
par un voyageur

Good location

Publié le 17 mars 2019 sur Hotels
Good location. There is a big shopping mall and metro nearby.
5 sur 5
par un voyageur

Good location for shopping and dinning

Publié le 10 mars 2019 sur Hotels
Good location, near shopping mall and underground station. The room is very clean. Breakfast doesn't have many choice, basic but the quality is good.