Note fondée sur 16 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 20 oct. 2019 sur Expedia
Good good good good good good good good good good good
Commentaires de Gestion de l’hôtel
23 oct. 2019 par Flora , Gestion de l’hôtel
Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Hefei Sunac. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the future. Sincerely, Guest Experience Manager Novotel Hefei Sunac
5 sur 5
par un voyageur de London

Publié le 4 sept. 2019 sur Expedia
Close to Wanda mall and Hellobike locations and subway. Has a nice lake.
Commentaires de Gestion de l’hôtel
6 sept. 2019 par Flora , Gestion de l’hôtel
Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Hefei Sunac. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the future. Sincerely, Guest Experience Manager Novotel Hefei Sunac
5 sur 5
par un voyageur de Chuzhou

Publié le 14 août 2019 sur Expedia
Again this property delivers professionalism. Have stayed >20 times here. Only 1 booking issue but was immediately solved by Joanne the manager of the three sites. I travel for work regularly and personal in China including Beijing, Shenyang, Shanghai, Nanjing.... This hotel is by far the best I have found for service and it is very clean and modern. The price is very good compared to service and conditions of other hotels. Best hotel I’ve stayed at in China including the 5 stars in Shanghai.
5 sur 5
par un voyageur

Publié le 24 juin 2019 sur Expedia
All around great hotel. Staff is excellent. Clean.
Commentaires de Gestion de l’hôtel
6 août 2019 par Flora, Gestion de l’hôtel
Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Hefei Sunac. We are delighted to read that you are very satisfied with the hotel and our colleague's service. I will share your comments with our management team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the near future. Regards Guest Experience Manager Novotel Hefei Sunac
5 sur 5
par un voyageur de Chuzhou

Publié le 4 juin 2019 sur Expedia
Stayed here many times. Great view on lakeside. Walking distance to excellent mall with lots of restaurants.
5 sur 5
par un voyageur de Chuzhou

Publié le 20 mai 2019 sur Expedia
Stayed here many times and the level of service is great and consistent.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 avr. 2019 sur Expedia
5 sur 5
par un voyageur de Chuzhou Anhui

Publié le 7 avr. 2019 sur Expedia
Great hotel. Great staff. Stay here lately maybe 2 times per month. Busy season is starting in the warm weather (April) so the hotel is getting busier. Concierges service is also good. Check your bags and go explore even if you check out. This weekend we had Chinese version of Frozen and other kid movie. Rooms on lake side get hot so open patio to door and crack the hallway door until the air is and turned on. Good value and close to subway and
5 sur 5
par un voyageur de Chuzhou

Publié le 6 mars 2019 sur Expedia
Good location beside Wanda Mall. 5 min walk to Subway. Has balcony with a door and in Winter they leave the controls to room temperature operable. This is unusual in at least my experience. Normally hotels are super hot and set at 26C.
5 sur 5
par un voyageur

good hotel

Publié le 28 oct. 2018 sur Hotels
very good