Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,0 Service et personnel
4,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Considering the fact that there is no other eating facility around the area, the food in the restaurant was quite bad.
Commentaires de Gestion de l’hôtel
26 mars 2024 par General Manager, Gestion de l’hôtel
Dear Swetlina, We’re sorry to hear that your dining experience with us didn’t meet your expectations. It's particularly concerning since we understand that we are the sole eating facility in the area, and we truly want to offer a positive experience for all our guests. We're constantly striving to serve delicious and satisfying meals, so it’s disheartening to learn we fell short in your case. Your feedback is very important as it helps us identify the areas where we need improvement. Could you possibly provide more specific details on what aspects of the food were unsatisfactory? This information would be invaluable to our kitchen team as we work to enhance our menu offerings and preparation methods. We are committed to making things right and would welcome another opportunity to deliver the quality dining experience you should expect from us. If you're willing to give us another chance, please reach out to our management team, so we can ensure your next visit is a pleasant and memorable one. Rest assured, we take your comments seriously and we will do everything in our power to rectify the situation. Your satisfaction is a priority, and we hope to have the chance to restore your faith in our restaurant. Thanks & RegardsHarish KumarOperation Manager
par un voyageur
Good Experience- plan the safari timing in advance
Publié le 28 déc. 2022 sur HotelsGood experience. Enjoyed the room, food, and other facilities. Only point - better communication on the safari timings would have helped. I rushed and reached as per the communication, and came to know that i cannot join the Safari, as the reporting time was 1 hour earlier and this was not communicated to me.
Commentaires de Gestion de l’hôtel
11 janv. 2023 par Prem Kumar, Gestion de l’hôtel
Dear Guest, Namaste!!!It was a pleasure having you stay with us at Regenta Kabini Springs.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.