Ratings based on 60 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
76% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Diamond in the residence

Posted Jul. 16, 2020 on Hotels
The hotel is wonderful, on the outskirts of the forest with easy access to hiking and a playground. Only a 12-minute drive to Heidelberg’s Altstadt, their breakfast was good and reasonably priced. Friendly staff, air conditioning, huge tub and shower in the junior suite, beautiful Biergarten with a playground to occupy the kids....all reasons why we would choose this hotel every time possible when visiting Heidelberg!
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 8, 2020 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 7, 2019 on Hotels
5 out of 5
by A traveller

Suburban gem

Posted Oct. 28, 2019 on Hotels
Excellent bathroom. Nice balcony. Well equipped. Friendly staff. Lovely breakfast buffet. Clean & modern. Good closet storage. Good internet & tv. Good public transit to/from city centre.
3 out of 5
by A traveller

Posted Aug. 10, 2019 on Expedia
No air-conditioning in the rooms. Rooms too small. Nothing around the property to do.
5 out of 5
by A traveller

Great service and kudos to Vlad!

Posted Jul. 8, 2019 on Hotels
The service was excellent, friendly and always personable. A special kudos to Vlad who went beyond the call of duty to make us feel at home and special. He spoke English, Russian and of course German, and gave us guidance in everything we requested. Accommodating three adults in one room is a challenge in most European hotels, but we found it easy here. Although the hotel is located outside the city center, it was a great place to begin our driving tours of locations nearby such as Strasbourg, Speyer and of course the city center Heidelberg. There was parking and it was a short hop to all major motorways. I would stay here again in a heartbeat.
5 out of 5
by A traveller

Great hotel & friendly staff

Posted Jun. 19, 2019 on Hotels
Very nice location and well kept. Was offered the buffet option for breakfast which was a win as it was a full American style vs the normal continental option which is more common during our European travels.
5 out of 5
by A traveller

Posted Apr. 8, 2019 on Expedia
It was clean, had parking, the staff was lovely and the food was good.
5 out of 5
by A traveller

Top Floor

Posted Mar. 6, 2019 on Hotels
We stayed in room 52 which is on the top floor and it was great! Whole rooftop to ourselves. Separate room for the kids and very clean. Breakfast was also amazing. Great hotel at a great price.
5 out of 5
by A traveller

Posted Feb. 13, 2019 on Expedia
They did a great help and support while I was alone heading there.