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Baymont by Wyndham Helen

2.5 star property
Motel near Charlemagne's Kingdom in Helen

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Photo gallery for Baymont by Wyndham Helen

Lobby
Lobby sitting area
32-inch TV with cable channels
Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Helen Festhalle
    ‪7 min walk‬
  • Charlemagne's Kingdom
    ‪12 min walk‬
  • Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (First Floor, Pet Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (First Floor, Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Pet Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Pet-Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Pet-Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Helen

In Helen .You'll find Charlemagne's Kingdom and Helen Tubing & Helen Water Park within a 15-minute walk of this Helen motel. Unicoi State Park and Chattahoochee National Forest are also within 2 miles (3 km).
View more Motels in HelenOpens in a new window

What's nearby

  • Alpine Helen/White County Convention and Visitors Bureau - 6 min walk - 0.6 km
  • Helen Festhalle - 7 min walk - 0.6 km
  • Charlemagne's Kingdom - 12 min walk - 1.0 km
  • Helen Tubing & Helen Water Park - 12 min walk - 1.1 km
  • Unicoi State Park - 14 min walk - 1.2 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬3 min walk
  • ‪Cowboys & Angels - ‬9 min walk
  • ‪Hofbrauhaus Restaurant - ‬15 min walk
  • ‪Troll Tavern - ‬7 min walk
  • ‪Spice 55 - ‬7 min walk

About this property

Baymont by Wyndham Helen

Motel near Charlemagne's Kingdom in Helen
A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this motel measures 2400 square feet (223 square meters) and includes a conference center. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Free self parking is available.

Smoking is allowed in designated areas at this Helen motel.

  • 65 guestrooms or units
  • 2 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Water dispenser
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.2
Rating 10 - Excellent. 198 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 193 out of 1000 reviews
Rating 2 - Terrible. 195 out of 1000 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

ANGELA

Disliked: Cleanliness, amenities, property conditions & facilities
The door keypad doesn't work properly. When I went to get another card a woman was being refunded for bugs in the room. I checked my room and I didn't find anything. Too tired to find another place to stay. I have never given a negative review in 35 years until now
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Peyton

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sonia, Toa Baja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very attentive and helpful. The hotel is at great location, you can walk to most of Helen’s attractions and restaurants. The room was cleaned and cozy for all of us. I would come back in future if I visited Helen again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jutta, Smiths

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable. Front desk staff was very nice. Sticky bathroom floor. No bathtowels or washcloths readily available until I alerted front office. Called because our door would not lock and then waited on repairman to fix it. Waterspots on bedroom ceiling needs repair. Plug in fried our charging cable.
Stayed 1 night in Nov 2024

6/10 Okay

walter

Liked: Staff & service
The staff are friendly and professional but the room the bed was not stable enough and the towel were clean but the were yellowish for been to old the furniture is old needs to be improved the lighting is not good is to old needs to be some remodeling.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leah, Taft

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, amenities
Hotel needs some TLC(broken towel holder). Floor under carpet was uneven. It looked as if one of the beds sheets had not been changed(had spot of blood on sheets). Staff was extremely friendly. Breakfast had a pretty good selection. For price 2 night stay was decent.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at.
Stayed 1 night in Nov 2024

2/10 Terrible

yanet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in terrible conditions. The outside doesn’t look that bad until you get the room. The room was extremely dirty, old, and everything was terrible. The smell is awful. The bathroom horrible. I honestly don’t recommend at all. The only convenient things is the location that is walkable to the center of the town. I think they really need to do a remodel to all these rooms and the most important things is the cleaning. I didn’t want to touch anything because it was disgusting. There have to be better ones in the area than this one. Please be careful at choosing this hotel. Hope this help. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Tina, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff at check in and handled our noise complaint without question. Apparently the kids above us thought it was WWE most of the night. Rooms are fine. Bathrooms are fine. Everything is a bit dated, but when you just came out of their Oktoberfest month you can't expect things to be perfect. No bugs or mold seen in our room. Beds comfy.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 3 nights in Oct 2024

8/10 Good

Cesar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quite placr
Stayed 1 night in Nov 2024

2/10 Terrible

Luz

Disliked: Cleanliness, room comfort
Helen
First we arrived at 2 pm instead of 4 and they wanted to charge $25 for early check in, we said no thank you. Then came back at 5 pm and the front desk attendant was not friendly (need to take hospitality training). Went to the room, and smell like mildew.the sink faucet splashed water all over you. The bar hand soap was re-used and placed back in the package but not sealed. The bathtub and walls looked dirty and the shower head was tilted toward the wall and couldn’t changed. The bath towels were small and looked nasty, they were clean but looked dirty unbleached. We were downstairs and the people above us seemed to be walking all night, we can hear the st and the wood cracking. The next day, there was not coffee for breakfast. The machine “just broke” and they didn’t have a back-up. The hotel is outdated and I can’t believe the charge $162 for that place. Pictures on internet are deceiving.
Stayed 1 night in Nov 2024

4/10 Poor

Jeff

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no coffee at breakfast. We were told housekeeping would clean our room after 3 days. The manager was difficult to find. We could not get a receipt for our stay as we checked out one day early. They did upgrade US to a suite but the tub was unsteady and we had to find a housekeeper in another area to replenish our room coffee.
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Too expensive & things didn't work right
We booked a room with a hot tub, was given a room with our a hottub, then got the right room. The ceiling was cracked, the hot tub jets didn't work , the fire place didn't work, windows were hard to open, balcony door was very hard to open. Shower door was very small and hard to open and close. No fresh towels or house keeping. The toilet kept running and wouldn't stop, the AC/heat unit was leaking into the floor and would stay on very long at a time.
Stayed 2 nights in Nov 2024

6/10 Okay

Alina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location! Not a newly renovated, like was advertised
Stayed 2 nights in Nov 2024

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
In definite need of room repairs, TV wouldn’t shut off and couldn’t change volume…had to unplug it to sleep…floor was uneven under the carpet, there was like a small ledge under there and I almost sprained my ankle on it multiple times. Chair in room would have fallen apart if I had not checked it before sitting down don’t know what is actually holding it together. Touch up paint on the walls was a different color than the wall actually was. The bed was comfortable, thats really the only positive here.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition. Paint peeling on building & outside room doors. Bath sink draining very slowly (15-20 min to empty) Fireplace in room does not work. Shower curtain with mold on bottom. Breakfast was pitiful. All prepackaged food that was poor quality. This was the worst place we have ever stayed in!
Stayed 7 nights in Oct 2024

6/10 Okay

Timothy

Travelled with family
Disliked: Amenities, property conditions & facilities
Grounds were not kept or tidy
Stayed 2 nights in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not that good
Older outdate motel. Horrible breakfast. We stayed on the first floor and I've never heard so much noise from the floor above. Needs an update very badly, but the owner doesn't appear to want to spend money
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024