Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Si estaba limpio pero no me gustó
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great walking distance from everything in town.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Review of Baymont Inn and Suites by Wyndham. Helen Georgia Date of Stay 9/12/2024 until 6/15/2024
This property was in the worst condition I have ever been to. I expected much more from my past Wyndham visits.
We were given a room in which maintenance was not performed with any skill. 1.There was an area of falling paint in the bathroom over the shower.2.The “Heat lamp” was a plain light bulb. 3.The caulking around the shower was something a child would have done.4.The shower curtain rod was replaced many times and the holes from the past replacements were not plastered or painted. The shower curtain sagged and the curtain needed to be hooked over the ends where a screw was to hold it in place.5.The floor had a bad repair in the bathroom, the corner nearest the front door had mold. 6..There were flies of some sort throughout the bathroom.
The HVAC unit cover door was broken off, the knobs on the unit were exposed and broken. The thermostat worked, however when they replaced the unit with one of a different size, they did not fill in the hole left by the previous unit. The refrigerator, the glass in the refrigerator was “Crusty”, the lettering from a previous guest’s contents was on the glass. There was no hand soap provided. We were provided one bath towel for a four day stay and had to request more. We were provided about 1/10th of a roll of toilet paper.The outside :There were cigarette butts out side many doors. And in the stairwells. All external areas were in disrepair.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The manager was yelling at guests and being very disrespectful to us and other guests. Very unprofessional assisting us in jogging pants and flip flops with a I dont care attitude including the front desk staff
our room had a broken toilet and severely damaged door no toilet paper soap and towels in room had to request them room was extremely dirty too
staff was upset to provide these items
had to use google translate to communicate with them
there was no 24/7 front desk assistance at night just a sign saying call a number that was disconnected
coffee maker in room but no cups and very dirty
the owners are trading off of the Wyndham bame forva Baymount price with no customary Wyndam amenities
this hotel should be removed from expedia (pictures listed of hotel were all fake)
breakfast buffet had dirty counters and tables with rotten fruit that was there our whole stay
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The front desk staff was very polite and helpful, the hotel is an average hotel that needs renovations. Breakfast was a letdown, the images on the expedia website are not indicative of the actual breakfast that is served. If I were staying in Helen, GA again this would probably be number 3-4 on list of hotels I would consider.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Staff front desk Anna were very helpful!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Not what I expected from a Baymont property. Never had a bad experience with Baymont by Wyndham until this one.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Drywall was coming loose from the ceiling. Tub was moldy and worn. Bathroom yiles cracked. Shower head was placed at chest height. Toilet leaked and flushed intermittently on its own. Bed frame had a piece sticking out that had to be walked around to avoid injury or tripping. Furniture was worn. Old furniture and matresses were stored in stairwells.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par HC, Gestion de l’hôtel
We are sorry for your experience with us at Baymont Inn and Suites. We are working hard to fix any issues we have or you might have with staying with us. We hope to get all these issues resolved in a timely manner. We hope to look forward to serving you in better atmosphere in the near future.
