Note fondée sur 193 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024 sur Expedia
People living at hotel and was a bit noisy until 3am.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Anthony,Thank you for sharing your feedback with us. We appreciate your comments and regret any inconvenience caused during your stay. We always strive to provide a comfortable environment for all our guests to enjoy their time with us. Your concerns will be noted for future improvements to ensure a peaceful experience for our visitors.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
We actually had a terrible experience with this hotel. Our non smoking room reeked of smoke. There was mold and dry pee on the toilet seat. There was missing and damaged panelling on the ceiling outside our room. Additionally there was panelling hanging from the ceiling outside the adjacent rooms.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Marci,We are sorry to hear about your experience at our hotel. Your feedback is valuable in helping us improve our services for future guests. Please feel free to reach out to our management team directly to discuss your concerns in more detail. Your insights will assist us in addressing any issues to enhance the overall guest experience.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
This is THE BEST Budgetel I have EVER stayed at the cleanest most relaxing & I would definitely stay here again in the future
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mary A,We are thrilled to hear that you had such a enjoyable experience at our Budgetel! Your kind words are truly appreciated. We look forward to welcoming you back in the future.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
OK for price. Breakfast promised but not much there. Coffee and cereal only
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Fredrick, We appreciate you sharing this feedback with us. Our team will work on enhancing our breakfast offerings for a better experience in the future. Your comments are invaluable for our continuous improvement.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jaden-Ann, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Linda,We are thrilled to hear that you had a pleasant stay with us! If you have any suggestions for improvement, please feel free to reach out to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Location
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Judith, We appreciate your feedback on the hotel's location. It's valuable for us to hear about our guests' experiences to continually improve our services. For any future stays, feel free to reach out to our management team directly to discuss your concerns in more detail. Thank you for choosing to stay with us.
par un voyageur
Vacation
Publié le 23 sept. 2024 sur HotelsGreat place to stay
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Elida,We're delighted to hear you enjoyed your stay! Your positive feedback is truly appreciated, and we can't wait to welcome you back in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Denis,We're sorry to hear that you didn't fully enjoy your experience at our hotel. Please feel free to reach out to us with any specific feedback you may have so we can address it accordingly. We value your input and strive to make every guest's stay exceptional.
par un voyageur de Covina
Publié le 22 sept. 2024 sur Expedia
It was our first time in Helen, GA so we weren’t familiar with the area. The Motel is the farthest from downtown area. There were a lot of cigarette butts in the common areas, large spiderwebs from the edge roof to the hand rails on the 2nd floor. Most of the doors had dents, the paint was scratched and chipped. Our room had a large dent on the metal door, the sink faucet was loose, there was a nickel size cigarette burn in the bed spread, which was very, very thin. The sheets, were clean, but very thin. The bed was slightly leaning to one side showing a gap between the headboard and the mattress, that although looked very square and flat, was comfortable. There was rust on the toilet where the seat connected with the bowl. The bathroom was a tub/shower combination, was clean and had clean white towels. The room itself was clean, but had a faint cigarette smoke smell. The TV worked and there was a fridge and microwave, that we didn’t use. The air conditioner worked very well. The place could use an upgrade, new linens, more attention to detail in certain areas, some air fresheners, but definitely some ashtrays outside or designated smoking areas. The motel attendant was nice and friendly, think he was the only person on site. I gave it an average rating, because the room was clean, it had great water pressure in the shower, the mattress was comfortable and the AC worked. New linens, some touch ups and some minor repairs would make a huge improvement.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Margarita, Thank you for taking the time to share your detailed feedback with us. We appreciate your kind words about our friendly staff, clean room, comfortable mattress, and efficient air conditioning. We will certainly take your suggestions for improvements into consideration for future enhancements. We hope to have the opportunity to welcome you back in the future for an even better experience.
