Note fondée sur 77 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Spring, Texas
Cozy and comfortable
Publié le 26 déc. 2024 sur HomeAwayThe cabin was clean and tidy, everything worked except for the hot tub, which was disappointing as the hot tub was one of the reasons we had booked the cabin. The owners called for a repair but it was a holiday weekend and I don’t think a repair was feasible due to the holiday.
par un voyageur
Overall lovely property but needs clearer listing info
Publié le 10 déc. 2024 sur HomeAwayOverall the cabin was great, but the listing needs to be clearer. Nowhere does it state that it is a two car max and even on the listing is stays “guests are asked to park street side”, but once we talked to the host, as we had three cars, it became clear that there were only two spots. We were then told to speak to security who told us we could not park anywhere street side or by the pools and they did not have any other solutions for us. Our first night was hours of us just trying to find a parking solution for the third car. This needs to be clear somewhere. We were also unaware of the intense inclines throughout the community. Thankfully we all had newer cars, but those were even struggling. If this was during winter our vehicles would not be able to make it let alone an older car.
Commentaires de Gestion de l’hôtel
24 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Abigail for letting us know about the issues you had. I will make sure I add parking spots to our listing. I did let you know we'll before your arrival that there was only space for 2 cars, and I see the security told you the same thing. I also rode by and saw that you successfully parked 3 cars in the driveway so I am not sure that you had to ride around looking for parking.
As far as the steep inclines, maybe you were not aware you were vacationing in the north Georgia MOUNTAINS ? I can improve our listing. I can not recreate the local terrain. It's the mountains and every road in the subdivision is paved.
par un voyageur
Great trip
Publié le 2 déc. 2024 sur HomeAwayIt was very good!!! 29 year anniversary, very clean.
par un voyageur
Great get away
Publié le 1 nov. 2024 sur HomeAwayWe had a wonderful time and really enjoyed our stay.
par un voyageur de Franklin Tennessee
Enjoyed our cabin accommodations in Helen GA
Publié le 23 oct. 2024 sur HomeAwayOur cabin in a gated community outside Helen GA was very clean and convenient to Helen and quiet. There was a spacious living room kitchen with a gas fireplace and a hot tub. The only issue was that the hot tub never got above 75 degrees
Commentaires de Gestion de l’hôtel
24 oct. 2024 par VrboOwner, Gestion de l’hôtel
Yes, we noticed you changed the hot tub settings to “Sleep” mode. It is always a great idea when you have any issues during your stay to notify the owners so we can correct any issues ASAP. This is a simple fix that guests often reprogram the hot tub and we own several shops in Downtown Helen which we could have stopped by and fixed the issue. All of our personal contact information is on the refrigerator for your convenience to contact us at anytime and on VRBO’s website. Sorry you did not contact us during your stay to resolve this issue.
par un voyageur
Great location!
Publié le 30 sept. 2024 sur HomeAwayWe loved the properity and location. The house was clean,welcoming and cozy. We would suggest more lighting around the house number,add hooks to the back of door in the master bathroom to hang towels to dry after shower and to reach after shower,add lights near hot tub and change the wording on website about parking. Parking is on premises not on the street! Beautiful cozy decorated house! We loved it.
par un voyageur
Excellent
Publié le 10 sept. 2024 sur HomeAwayThe stay was amazing cabin was wonderful
Only minor issue which wasn’t a problem enough for me not to stay again is the parking area could have been more leveled and curved more up hill
par un voyageur
Lovely Stay
Publié le 15 août 2024 sur HomeAwayWe really enjoyed staying at the cabin! Don't come in a car with weak breaks, the hills are intense! It's just a short drive to downtown Helen and close to parks and wineries. Only small suggestion would be maybe some more lighting (string lights) down by the hot tub! And listen to the hosts advice, don't leave food on the counter- the ants will come! Otherwise it was great!
par un voyageur
Love this place
Publié le 10 août 2024 sur HomeAwayIt was very clean and very relaxing. We really enjoyed our stay
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
