Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
3,1 Service et personnel
2,1 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Need housekeeping
Publié le 4 déc. 2016 sur HotelsOur room hasn't been cleaned. And from the dust and what was wiped up in the tub I don't know how long it sat empty... the carpet very clearly hadn't been vacuumed. There were crushed potato chips and other crumbs on the floor. Many stains in the carpet as well. The bed was comfy and linens in it were clean. Bath towels had stains on all of the sizes. A/c worked great so that was good. We paid extra to have the jacuzzi room and when we wiped out the tub it was apparent the tub hadn't been wiped clean for a while. I did enjoy my soak however - but the whole unclean room and stained towels put a damper on my "spa experience."
Recommandé
pour Tout le mondepar un voyageur de US
CLOSE TO EVERYTHING
Publié le 25 nov. 2016 sur Expedia
Pour : VERY QUAINT AND PRIVATE RIGHT ON THE RIVER
Contre : SHOULD KEEP LEAVES BLOWN FROM IN FRONT OF ROOM , FIX TV'S
Emplacement : GREAT LOCATION , ANNA RUBY FALLS , MINI GOLF
TV DIDNT WORK FROM DAY ONE. LINES ALL OVER IT. REPORTED IT SAME NEXT DAY . SHOULD HAVE OFFERED A DISCOUNT DID NOT
par un voyageur
Good place to stay convient to activities Helen.
Publié le 11 nov. 2016 sur HotelsNice town small and alittle touristy but nice
Recommandé
pour Tout le mondepar un voyageur de US
bad hot tub
Publié le 3 nov. 2016 sur Expediahot tub made a large noise - terrible - stopped once it filled - too powerful jets - sprayed water all over floor
while filling. problem with door lock - key would not work the security lock.
I was given a room which was up 7 steps to another level then 17 mores steps to room. I have a disability
with leg - I only took the room because of the hot tub. There were other rooms on ground level. Mgr didn't even ask if I had a disability but he could see my handicap tag. No place to put a turn in key. Wouldn't answer the ringer at 7am. Bed was fine and room was okay. Sorry I won't stay here again.
par un voyageur de US
Disappointing.
Publié le 30 oct. 2016 sur Expedia
Pour : The clerk that checked me in was pleasant and helpful.
I have stayed at several motels in Helen over the years and this is the first and last time that I will stay at the Hofbrau. This is an old motel that is well past needing a major renovation. Everywhere you look there is something damaged. The room was musty with peeling wallpaper and odd stains. The bathroom wasn't very clean and had a plunger behind the commode. I understood why because it would barely flush. Beat up furniture, missing lightbulbs. Just general neglect. If this were a cheap motel off the interstate, I might could understand. But this is not a cheap motel and it's in a town that relies on tourism. The owner needs to put some money into the place or else sell it to somebody that will.
par un voyageur de US
Publié le 25 oct. 2016 sur Expedia
Pour : The hotel was in Helen, GA with a short walk to downtown.
Contre : Very hard bed. Bathroom cleaned with chorine bleach. Strong odor. Old outdated hotel.
Emplacement : Great location.
par un voyageur de WPB
Dirty room..bugs found..did not stay.
Publié le 23 oct. 2016 sur ExpediaThis is quite easily the worst room I have ever paid for. We could not stay and asked for a refund. I'm shocked that this hotel is even on the list of appropriate places to stay.
par un voyageur de US
Nice location, old hotel
Publié le 18 oct. 2016 sur ExpediaUnkept, old box spring, just not worth the money. Needs renovations
par un voyageur de Anniston, AL
Good location
Publié le 17 oct. 2016 sur ExpediaOffice was very nice. Room was very out of date. Curtains were barely hanging, mattresses were stained and very uncomfortable. There were holes in the walls that were just patched. Bathroom floor was terribly dirty around the baseboard and the maid did not even clean the bathroom. This hotel has great potential, but needs to be gutted and redone.
par un voyageur
Hotel room was disgusting.
Publié le 17 oct. 2016 sur ExpediaHoles in walls , stained , ripped drapes..GROSS..will never stay there again or recommend it. I expected to pay more than usual since it was peak season but what i paid for what i got should be illegal. Place shouls be condemned.
