Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2024
Commentaires de Gestion de l’hôtel
27 déc. 2024 par tf, Gestion de l’hôtel
Thank you for your feedback regarding your stay with us.Tammy, Front Desk Manager
par un voyageur
Publié le 26 déc. 2024
Really glad I found this gem right in the center of Helen. Floors are wood/ no smell/ comfy beds/ great staff/ decent breakfast/ no elevator but it’s only 2 floors. Lots of dining options around. Would highly recommend and stay here again.
Commentaires de Gestion de l’hôtel
26 déc. 2024 par Keir front desk, Gestion de l’hôtel
Thank you for choosing to stay with us here at Surestay, we greatly appreciate your feedback and hope to see you again!
par un voyageur
Publié le 21 déc. 2024
Commentaires de Gestion de l’hôtel
22 déc. 2024 par tf, Gestion de l’hôtel
Thank you for your feedback regarding your stay with us.Tammy, Front Desk Manager
par un voyageur
Publié le 21 déc. 2024
Commentaires de Gestion de l’hôtel
22 déc. 2024 par tf, Gestion de l’hôtel
Thank you for you feedback regarding your stay with us.Tammy, Front Desk Manager
par un voyageur
Publié le 21 déc. 2024
Our door was wide open to our room when we went to it and it was cold outside and the room was too when we came back in from dinner our key didn’t work and the next two didn’t either my husband had to walk to the office twice before we got a key that would let us in The tv didn’t work and someone had to come down and start it
And there was no soap in our bathroom to take a shower !!!
Commentaires de Gestion de l’hôtel
22 déc. 2024 par tf, Gestion de l’hôtel
Thank you for your feedback regarding your stay with us.Your feedback is essential to knowing how to make each stay better.Tammy, Front Desk Manager
par un voyageur
Publié le 20 déc. 2024
It was very close to town and walkable. Really enjoyed our stay. Room was nice and spacious.
Commentaires de Gestion de l’hôtel
20 déc. 2024 par tf, Gestion de l’hôtel
Thank you for your feedback regarding your stay with us.We are happy your enjoyed your visit.Tammy, Front Desk Manager
par un voyageur
Publié le 4 déc. 2024
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Leslie B, Front Desk, Gestion de l’hôtel
Thank you Tracy for completing the post stay survey. Your feedback is important to us so that we may enhance the guest experience. We hope you will consider us again if you ever find yourself back in Helen!
par un voyageur
Publié le 28 nov. 2024
I found it on the way past the hotel. It was very easy to find out and the room is big enough.
Commentaires de Gestion de l’hôtel
28 nov. 2024 par Front Desk, Gestion de l’hôtel
Thank you Yu for taking the time to complete the post stay survey. Your feedback is important to us, we are excited to hear that you enjoyed your stay. We hope to see you again in the near future.
par un voyageur de Wilkesboro
Publié le 7 nov. 2024
Mary the Desk Clerk was AWESOME! Easily within walking distance to restaurants and shops.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par tf, Gestion de l’hôtel
Thank you for your feedback regarding your stay with us.Tammy, Front Desk Manager
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par tf, Gestion de l’hôtel
Thank you for your feedback regarding your stay with us.Tammy, Front Desk Manager
