Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Victoria Canada
Publié le 4 déc. 2018 sur Expedia
It was a wonderful experience and the fact the coral reef with its amazing sea life was right in front of our beach villa was spectacular!
Food was excellent amd service was best of our travels to many many destinations over the last 30 years!
Commentaires de Gestion de l’hôtel
13 déc. 2018 par OBLU Team, Gestion de l’hôtel
Gear Guest, Please accept my sincere thanks for your very kind feedback of your recent stay with us. We really appreciate it.
We do hope to have the pleasure of welcoming you back again.
Kind Regards,
OBLU Team
par un voyageur
Poorest resort in the world
Publié le 8 août 2024 sur HotelsI have a poorest experience in OBLU Helengeli resort. This is my fifth times to Maldives but the experience in the resort destroy my whole holiday with family. All the staffs and managers on the island are not helpful and friendly, they can not give helps when I have problems in doing the reservation or on board.
1. I do reservation on June, and I have tell the resorts I will come with a five years old child for several times already, they didn’t tell there is an extra charge until the full payment is made and non-refundable. I ask helps from the hotel.com and resort, they don’t think it is their business.
2. Once I get on the island, the staffs didn’t offer us any transport to the villa, and ask my family walk to the villa by ourselves. In the villa, no instruction how to contact the front desk. I walk to the front desk by myself and ask for 2 bottles of water, and no water after waited for 2 hours. If you want to ask for help in using the apps of the resorts, the staffs will show you a black face. The staffs played cell phone on duty. I feel strong race discrimination among the stuffs, I strongly recommend think twice if you are in yellow skin tone and want to go to the resort to have holiday. It can’t give you a normal resort services.
3. My family finally leave the island one days earlier than our reservation. Even it is non-refund, we give up our stay, go to another resort, leave the hell. The staffs are rubbish again, they fail to manage my speedboat time correctly
par un voyageur
Magnífica experiencia
Publié le 11 juill. 2024 sur HotelsGran experiencia para acabar la luna de miel, todo el empleados eran muy amables y atentos, la comida era buena y variada y la isla es perfecta para hacer snorkel por todo el arrecife de coral que la rodea.
par un voyageur
Publié le 21 juin 2024 sur Expedia
par un voyageur
Publié le 10 juin 2024 sur Expedia
職員有禮環境優美非常好的體驗
Commentaires de Gestion de l’hôtel
12 juin 2024 par Ali , Gestion de l’hôtel
Dear Wing Yiu,Warm Greetings from OBLU NATURE Helengeli by SENTIDO!Thanks for sharing the wonderful experience on the Natures Island! We are amazed to read your delightful feedback and we are very grateful for your praise of all aspects of the nature island.We are proud to have a team of dedicated, friendly, and professional individuals. who go above and beyond to ensure our guests' comfort and satisfactionOnce again thank you, and it would be our pleasure to meet you again on your next trip to the Maldives!With best regards,Ali ShakirGeneral Manager
par un voyageur
Great destination
Publié le 9 juin 2024 sur HotelsGreat location with very friendly staff who were always there to help. Good food with plenty of choice. Excellent snorkelling
Commentaires de Gestion de l’hôtel
12 juin 2024 par Ali , Gestion de l’hôtel
Dear Hugh,Warm greetings from OBLU NATURE Helengeli by SENTIDO!Thank you so much for spending your holidays here with us at Helengeli. It is a delight and an honor to read all your compliments of the resort.We look forward to welcoming you back again to this lovely nature island for more unforgettable experiences.Best regards,Ali ShakirGeneral Manager
par un voyageur
Publié le 4 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mai 2024 par Ali , Gestion de l’hôtel
Dear Susan,Greetings from OBLU NATURE Helengeli by SENTIDO!Thank you for the great review of your favorite Island! We are glad that you enjoyed your stay, and we hope to see you again very soon. Sincerely,Ali Shakir General Manager
par un voyageur de Perth
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ali , Gestion de l’hôtel
Dear John,Greetings from OBLU NATURE Helengeli by SENTIDO!Thank you for the great review of your favorite Island! We are glad that you enjoyed your stay, and we hope to see you again very soon.Sincerely,Ali Shakir General Manager
par un voyageur
Publié le 5 mars 2024 sur Hotels
남편과 딸 우리 3명은 이곳의 아름다움과 섬세함 ,, 배려에
잊지못할 추억을 가지고 왔어요..
몇몇 신혼부부를 멀리서 봤는데 한국인인지는 알수가 없었구요..
호텔 1분거리의 바다를 하루에도 몇번씩 다녀왔네요....
해뜰때.. 해질때와 낮에도 휴식하다가 잠깐.. 몰디브의 바다는 꼭 봐야한다는 ㅋㅋ
하와이 칸쿤 여행후 몰디브 가족여행이었는데 이곳이 낙원이 맞네요!!
음료와 맥주등 언제나 채워주어서 번거러움이 없었구요..
부페 음식도 매일 바뀌어서 만족스러운 리조트 입니다.
담에 다시 가려고 합니다.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ali , Gestion de l’hôtel
Dear Lee,Greetings from OBLU NATURE Helengeli by SENTIDO!Thanks for sharing the wonderful experience on the Natures Island! We invite you to discover what it really means to disconnect from the world and reconnect with nature. It is very pleasing to read that you have enjoyed your stay, the villa, the beach, the sunsets, the sunrise the pools as well as the food and hospitality served at our restaurants.It would be our pleasure to meet you again on your next trip to the Maldives!Best regards,Ali ShakirGeneral Manager
par un voyageur
Publié le 7 avr. 2023 sur Expedia
Alle Mitarbeiter (Empfang, Housekeeping, Köche am Buffet, Service im Restaurant und Bar, Boat Crew, Tauch Guides, Gärtner, SPA, etc.) waren ausnahmslos engagiert, freundlich, hilfsbereit und viele haben täglich gute Laune versprüht.
Schade fanden wir nur, dass es die Sitzsäcke auf der Veranda der Rezeption nicht mehr gab, wo wir früher täglich bei kalten Getränken und Fingerfood den Sonnenuntergang als noch ruhigere Alternative zur Poolbar genießen konnten.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Ali , Gestion de l’hôtel
Dear Malek,Greetings from OBLU NATURE Helengeli by SENTIDO!Thank you for taking the time to share your thoughts and please accept my apology for the inconveniences caused during your stay. In regard to your review, there are lovely sofa beds similar like beanbags that are placed at Raga Route sunset deck and hopefully you will be able to experience it on your next visit, also at bar we have nice hammock instead of those bags for guest to enjoy. Apart from all that, I would like to thank you for the appreciation given on our teams' excellent and exceptional hospitality service and we would love to meet you again on your next trip to Maldives for more unforgettable experiences!Best regards,Ali ShakirGeneral Manager
