Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,2 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Very spacious and comfortable, quiet apartment overlooking the sea. Very well equipped kitchen and only problem we had was choosing which of several options to sit to enjoy the views!
Only minor criticism was bathrooms a bit tatty but clean and functional.
Village is easily walkable to enjoy the murals and views. On the edge of the national park as well. Mural Restaurant in Adventure Hotel, 5 minutes walk away is a superb treat for a good meal.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ana, Gestion de l’hôtel
Dear Richard, Thank you for your lovely review! We’re delighted to hear you enjoyed the spaciousness and comfort of the apartment, as well as the beautiful views. It’s great to know you appreciated the kitchen amenities and had a chance to explore the village and nearby national park. We appreciate your feedback about the bathrooms and will take that into consideration as we look to enhance our guests' experience. We hope to welcome you back soon for another relaxing stay! Kind regards
par un voyageur
Good views
Publié le 4 août 2024 sur HotelsThe apartment was spacious and the view is incredible, it has lots of personality with lovely peaceful spots to sit out and watch the sea / sunset or play a game. The location is great for exploring the area and we’d recommend a walk around to look at the murals and a visit to the visitor centre.
However, this was an expensive stay and there were a few issues - the towels were rough and threadbare, fine if you like an exfoliation too. The cleanliness was ok - there were some smears on the bathroom wall and some tiles were loose and cracked. The shower was dated and grimy. There was also a toilet brush covered in someone else’s toilet paper and the bunk beds weren’t particularly comfortable. Unfortunately we also did not receive the check in information until nearly 9pm after messaging on the app several times and trying to call.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Natasha, Gestion de l’hôtel
Dear guest,Thank you for your review. We appreciate and value every comment within the apartment and outside views that you have enjoyed. We always aim to deliver a great experience and we are disappointed when we don't meet expectations. We sincerely hope to see you again as our guests. Best regards,
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Beautiful and very spacious property. This was like a little house with great deck, living room, kitchen and sleeping area. Plenty of space and personality. Played games at night and easily cooked meals in kitchen.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Kind regards,, Gestion de l’hôtel
Dear Paul, Thank you for the kind words. We are very happy to know that you had an enjoyable stay with us. Guest comfort is our top priority and we are happy to know that we could provide you with such a pleasant stay. We sincerely hope to host you again in the future!
par un voyageur
Publié le 21 juin 2024 sur Expedia
Great views and expansive space. Well equipped kitchen
Commentaires de Gestion de l’hôtel
23 juin 2024 par Kind regards,, Gestion de l’hôtel
Dear Lisa, Thank you for your kind words. We are happy to know that you had an enjoyable stay and that you enjoyed what the apartment has to offer, as well as the views! We are thankful to you for booking with us and we sincerely hope to host you again in the future!
par un voyageur
Publié le 25 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2024 par K, Gestion de l’hôtel
Dear Anonymous,Thank you for your review! We appreciate your stay with us and we are glad to hear you liked it and enjoyed it. We'd be happy to be your hosts again in the future, you are always welcome!Kindly,Klimentina
par un voyageur
Very poor condition
Publié le 9 avr. 2024 sur HotelsThe only good thing was the view of the ocean. The towels were threadbare, the cappuccino machine inoperable because it needed cleaning, the coffee maker had no filters, there was no internet, there were dead and live flies on the windowsill, the furniture has holes with the stuffing coming out, the soap in the bathroom hadn’t been refilled, multiple light bulbs were burned out,the driveway wasn’t cleared of snow for parking, the deck wasn’t cleared of snow so we couldn’t go out to see the ocean. We never received an email with check in info but the property manager answered the phone to give us the code. Subsequent calls were not returned.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Igor M., Gestion de l’hôtel
Dear Nancy,We are truly sorry to hear about your disappointing experience during your stay. Your feedback is incredibly valuable to us, and we deeply regret that we fell short of your expectations. Please know that we take your concerns very seriously and will address each issue with our Team to ensure that improvements are made promptly. For any issues during the stay the guests can always reach our Customer Service phone 24/7. Did you maybe check your spam email folder since the check in instructions were already sent to the provided email address? We sincerely apologize for any inconvenience caused and hope that you will consider giving us another chance to provide you with the exceptional experience you deserve. If there's anything else you'd like to share or discuss further, please don't hesitate to reach out to us directly.
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Beautiful home, overlooking the ocean. Black sand beach w sea sounds to soothe the soul, and seals swimming. Owners made sure bedding and staples like coffee were available. Management company was responsive to email request. It’s an historic home, interesting to read about it. Convenient to all of the sightseeing we were doing in Snaefellas Peninsula. Wish we could have stayed longer, it was so beautiful and peaceful. Thank you!
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Igor M., Gestion de l’hôtel
Thank you for taking the time to share such a wonderful review of your recent stay at our historic oceanfront home on the black sand beach of the Snaefellas Peninsula! We're thrilled to hear that you had such a fantastic experience.We're delighted to know that you enjoyed the breathtaking views of the ocean and the soothing sounds of the sea. It's always our goal to provide a serene and peaceful environment for our guests to relax and unwind. It sounds like you had a chance to appreciate the local wildlife with seals swimming nearby – that's truly a unique experience!We take pride in ensuring our guests have a comfortable stay, and we're glad you found the bedding and essential amenities, like coffee, to your satisfaction. Our management team is committed to being responsive to guest needs, so it's heartening to hear that they were able to assist you promptly.It's also wonderful to hear that you found the history of our home intriguing. If you have any questions or would like to learn more, please feel free to reach out. We'd be happy to share more about the rich history of this special place.We understand your wish to have stayed longer – the beauty and tranquility of the area tend to have that effect on our guests. We hope to welcome you back for an extended stay in the future. Until then, thank you for choosing our historic home for your stay, and we look forward to hosting you again whenever you decide to return.
par un voyageur
Publié le 27 sept. 2023 sur Hotels
It was good.
The view was great only you cannot sleep as you can feel and hear the wind bec of the location.
Other than that it was overall good.
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Andrija, Gestion de l’hôtel
We're glad you chose our hotel for your stay. We value your comments, and we'll work diligently to improve and enhance our services. If there's anything specific you'd like to discuss, please don't hesitate to reach out to our team.
par un voyageur
Publié le 9 janv. 2023 sur Expedia
The owner went out of his way to make sure I was checked in after hours and kleifar was better than advertised. A wonderful stay !
