Ratings based on 917 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Thousand Oaks

Posted Jan. 29, 2024
So many things to like. Great friendly staff and impeccable cleanliness. The breakfast is just perfect with every healthy option you could think of. And even more you couldn't... I stay here each time I'm in Helsinki and will be continuing that tradition.
Comment from Hotel Management
Feb. 2, 2024 by Antoaneta / reception, Hotel Management
Hello David, Thank you for taking your time and leaving us feedback! It makes us very happy to see that you have enjoyed our hospitality and the breakfast. Wishing you a great weekend and welcome back any time! Best Regards,
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
Breakfast was amazing
2 out of 5
by A traveller

Great location but...

Posted Dec. 19, 2023 on Hotels
The room had a strange heating system with very poor control. If you like sleeping in a cool room, it is not possible to reach a temperature below 22C. The Chromecast system on the TVs does not work. I asked a receptionist, and she said it would be fixed. I asked another one the same night and she said they fixed it and was surprised to hear that mine is still not working. Another receptionist said in the morning that it had not been working for a long time and that it was not going to be fixed. Hard to understand who has the most accurate info but it never worked for me. Breakfast was really good. The beds are comfortable and clean. The location of the hotel is definitely great.
Comment from Hotel Management
Dec. 21, 2023 by Antoaneta/reception, Hotel Management
Hello dear guest, Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo HELSINKI - BOULEVARD.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
5 out of 5
by A traveller

Posted Dec. 18, 2023 on Expedia
I have stayed at Hotel Indigo pre-covid and thought it pretty good. This time it was even better. For the price point this hotel is excellent value.
Comment from Hotel Management
Dec. 21, 2023 by Antoaneta/reception, Hotel Management
Hello Raymond, Thank you very much for taking the time to leave us a review and thank you for the amazing score. Our team takes great pride in positive guest experience so we are very happy to read that you are a repeat visitor. We are wishing you a nice holiday season!
5 out of 5
by A traveller

Would Highly Recommend

Posted Dec. 18, 2023 on Hotels
Hotel in a good location for eateries & for sightseeing the city. Great room on the 4th floor, good amount of space & cleaned to a very high standard. Comfy beds & very quiet. Buffet breakfast had a great choice of both hot & cold options. Staff were warm, welcoming & helpful. Would return if in Helsinki again.
Comment from Hotel Management
Dec. 21, 2023 by Antoaneta/reception, Hotel Management
Hello Susan, Thank you for choosing to stay with us and for your wonderful review! We're thrilled to hear that you had a great experience with us at Hotel Indigo Helsinki-Boulevard!It's lovely to know our location contributed to a positive experience for your stay. Our location is indeed our key asset, as it offers access to nearby attractions and amenities for our guests' convenience.I am also going to forward your kind words to our housekeeping staff to brighten their day.Wishing you a nice holiday season!
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 12, 2023 on Expedia
4 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
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5 out of 5
by A traveller

Posted Oct. 27, 2023 on Expedia
Great property with short walk to main area and shopping. Lovely breakfast and friendly staff. Thanks, for a great little stay.
Comment from Hotel Management
Oct. 29, 2023 by h, Hotel Management
Hello Monica,Thank you for your feedback your opinion really matters to us.We are very glad to hear to hear you enjoyed the location of our hotel. We also appreciate the lovely compliments on our breakfast and staff.Looking forward to serving you again in the future.Have a great day!With kind regardsHenrica, TraineeReception
4 out of 5
by A traveller

Posted Oct. 26, 2023 on Expedia
Over all is good
Comment from Hotel Management
Oct. 29, 2023 by h, Hotel Management
Hi Meng Kiah,Thank you for your feedback. Your opinion matters to us.We are happy to hear your overall experience was positive. If you think of anything we can improve on or you have questions don't hesitate to contact us.Have a good day!Kind regardsHenrica, TraineeReception
5 out of 5
by A traveller

Thumbs up!

Posted Oct. 8, 2023 on Hotels
Lovely room; great front desk staff.
Comment from Hotel Management
Oct. 13, 2023 by Hotel Indigo Helsinki, Hotel Management
Hello Sallie, Thank you for taking your time and leaving us feedback. I'm happy to hear you have enjoyed our hospitality! You are very welcome to stay with us on your next trip to Helsinki! Kind regards, Antoaneta / Reception