Ratings based on 907 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 20, 2024 on Expedia
Staff was amazing, love the location. Wish i requested to change room didnt like where room located, but already settled in. The decor was amazing love the detail of towels and slippers.
Comment from Hotel Management
Mar. 21, 2024 by Roberto/ Lilla Roberts , Hotel Management
Dear ken fong, Thank you for the great feedback. I am glad that you enjoyed your stay here and the service offered by our staff. Have a great Spring time. Kind regards
by A traveller
Posted Mar. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Roberto, Hotel Management
Dear Warren, Thank you very much for your stay here at Lilla Roberts Hotel!Kind regards
by A traveller
Good but strange room layout.
Posted Mar. 11, 2024 on HotelsHotel staff were absolutely amazing. But the room layout was weird and not very comfortable, including the bathroom and shower, just a very strange layout which made it awkward to move around the room. That being said, it was comfortable enough and reasonably priced for the city centre
Comment from Hotel Management
Mar. 13, 2024 by Roberto/ Lilla Roberts , Hotel Management
Dear Karim Hassan, Thank you very much for the review!I am truly sorry to read that you didn't like the design of your room. On the other hand, it's nice that you find fair our average price of the room. Have a lovely Spring time. Kind regards,
by A traveller
Posted Jan. 2, 2024 on Hotels
Good location, Nice design, Good bed but poor pillows.
The room far too warm as the radiators had been turned fully on due to cold weather. There was no way to turn them down, so only way to decrease temp was to use air condition. So this was a double whammy for environment!
by A traveller
Posted Jan. 2, 2024 on Expedia
by A traveller
Posted Jan. 1, 2024 on Expedia
Very good and stylish hotel. Close to all the major shops and attracions.
Comment from Hotel Management
Jan. 7, 2024 by Hotel Lilla Roberts reception, Hotel Management
Dear Evgeny, Thank you for taking the time to write about your experience at Hotel Lilla Roberts. We are happy that you have chosen Hotel Lilla Roberts as your home while visiting Helsinki, and sharing your experience with us. I am delighted to notice that you liked the location of the hotel.We truly hope that we would have the pleasure of welcoming you back here as our guest. Meanwhile, please do not hesitate to contact me if I can assist you in any way.AmandaFront Desk Duty ManagerHotel Lilla Roberts
by A traveller
Posted Dec. 22, 2023 on Expedia
by A traveller
Posted Nov. 4, 2023 on Expedia
Comment from Hotel Management
Nov. 6, 2023 by Front Office Manager, Hotel Management
Dear Andrea,Thank you for your visit at Hotel Lilla Roberts and for your excellent review.We hope to see you soon again!Wishing you a lovely rest of fall!Best regards,Tiia AromäkiFront Office Manager
by A traveller
Business trip
Posted Oct. 26, 2023 on HotelsI was there for business for one night and it was a very nice, well located hotel. I had a few beers in the bar which was great and a bar snack which was ideal.
Comment from Hotel Management
Oct. 30, 2023 by Front Office Manager, Hotel Management
Dear Ian,Thank you for your stay at Hotel Lilla Roberts and for your great review.We are delighted to see that you enjoyed your stay with us and thank you also for your great comments regarding our bar Lilla e.Warm welcome back at anytime!Best regards,Tiia AromäkiFront Office Manager
by A traveller
Posted Oct. 15, 2023 on Hotels
Comment from Hotel Management
Oct. 17, 2023 by Roberto/ Lilla Roberts , Hotel Management
Dear Mark, Thank you very much for the review. Kind regards
