Ratings based on 874 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
93% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
My favorite place to stay in Helsinki
Comment from Hotel Management
Mar. 5, 2024 by Lilith, Hotel Management
Dear Guest,Thank you for your feedback.We value the time spent on reviewing our establishment and we try our best to improve according to our feedback.Wishing to see you soon on our premises!With kind regards,LilithReceptionScandic Kaisaniemi
5 out of 5
by A traveller

Posted Dec. 2, 2023 on Hotels
Comment from Hotel Management
Dec. 10, 2023 by Scandic Grand Marina reception, Hotel Management
Hello Ryan,Thank you for your great review and great to hear you enjoyed your stay!Best wishes,Netta / reception
5 out of 5
by A traveller

Posted Oct. 9, 2023 on Hotels
Comment from Hotel Management
Oct. 28, 2023 by Scandic Kaisaniemi reception, Hotel Management
Hello Emily,Thank you for your great review! Lovely to hear you had such a nice stay at Scandic Kaisaniemi.Best regards,Netta / reception
3 out of 5
by A traveller from WOBURN

Posted Sep. 12, 2023 on Expedia
The hotel is nice and clean, the staff is friendly. However all the amenities are run down. Yet the location is very good. So close to the city center, the port, the railway station, and the metro/ tram stops. There is a major supermarket right under the hotel and a number of cafes and shops, which is very nice for last minute things and necessities. The rooms did not have USB charge ports, but the staff was nice to loan a charger to me. Many thanks for that.
Comment from Hotel Management
Sep. 18, 2023 by Scandic Kaisaniemi reception, Hotel Management
Hello Karina,Thank you for writing a review after your stay! Our hotel is indeed old and in an old building so we do have challenges with the age of our htoel. However I am very happy to hear you found our staff and location very good and had a nice stay.Best regards,Netta / reception
4 out of 5
by A traveller

Posted Sep. 11, 2023 on Hotels
Comment from Hotel Management
Sep. 18, 2023 by Scandic Kaisaniemi reception, Hotel Management
Hei Jenni,Kiitos vierailusi jälkeisestä arvostelusta ja kiva kuulla että viihdyit!Terveisin,Netta / vastaanotto
4 out of 5
by A traveller

Posted Sep. 5, 2023 on Hotels
Comment from Hotel Management
Sep. 11, 2023 by Scandic Kaisaniemi reception, Hotel Management
Hello Jenny,Thank you for giving a review after your stay and nice to see you enjoyed your stay!Best regards,Netta / reception
5 out of 5
by A traveller

Posted Sep. 3, 2023 on Expedia
The only thing that wasn’t clear to me when I booked (and I should have confirmed) was about parking. There is paid parking across the street with underground tunnels connecting the hotel to the garage and the mall but it took a while for us to figure it out.
Comment from Hotel Management
Sep. 18, 2023 by Scandic Kaisaniemi reception, Hotel Management
Hello Emily,Thank you for your great review!Good to hear that you figured the parking out, it might be a bit hard to find the first time especially with foreign street names. :)Best regards,Netta / reception
5 out of 5
by A traveller

Posted Aug. 30, 2023 on Hotels
Comment from Hotel Management
Sep. 11, 2023 by Scandic Kaisaniemi reception, Hotel Management
Hello Alistair,Thank you for your great review and we hope to see you again at Scandic Kaisaniemi!Best regards,Netta / reception
5 out of 5
by A traveller

Posted Aug. 18, 2023 on Expedia
Great proximity to the train station and most parts of central Helsinki. Great breakfast options. Clean and tidy with welcoming staff.
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 23, 2023 on Hotels