Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2023 sur Expedia
par un voyageur
Publié le 23 sept. 2022 sur Expedia
Another brilliant YHA offering great value for money. I stayed in a private room that had a fantastic sea view and everything was spotlessly clean. Staff were friendly and welcoming and the optional breakfast is worth it and has a lot of choice. Location is at the top of a steep hill but only a 5 minute walk to the harbour.
Commentaires de Gestion de l’hôtel
25 sept. 2022 par YHA Coverack Team, Gestion de l’hôtel
Hi Laura, Thank you for your kind review! We're glad you enjoyed your stay and hope to see you again soon.
par un voyageur
Arrival beware
Publié le 15 sept. 2022 sur HotelsOn arriving I was asked to produce an identity card/passport etc. I was informed that unless I produced it I would not be allowed to stay. I had travelled 300 miles from the other side of London to be greeted like I was some sort of criminal. I didn't have a passport or identity with a photo ( normal in England) and the guy on the reception said ok unless you produce it you cant stay. I am not sure where it says that on your web page but I certainly wasnt aware of it . I live in a country that doesn't have ID cards so why would YHA need it? In the end after much protesting by me, I was told if I had two credit cards in my name I could stay. It was an unpleasant experience, to say the least. Apart from that, it was ok. The room was fine and parking easy and an amazing view from my room. You just need to train staff a bit more in how to deal with stressed customers as I was after I arrived and informed I couldn't stay.
Commentaires de Gestion de l’hôtel
25 sept. 2022 par YHA Coverack Team, Gestion de l’hôtel
Hi David,We're sorry to hear that you had a stressful arrival at the hostel. Asking for photo ID is standard procedure across all our hostels, and is an important part of our safeguarding practices. In the absence of photo ID, we can take two bank cards as a last resort. Information regarding this will have been sent as part of our correspondence at the time of booking. Thank you for feeding back your experience to us, as this will help us to review the way we communicate this requirement to guests at check-in. We are glad you enjoyed the rest of your stay.
par un voyageur
Publié le 31 août 2022 sur Hotels
par un voyageur
Publié le 23 oct. 2021 sur Expedia
Excellent setting excellent staff an excellent value for money
Commentaires de Gestion de l’hôtel
23 oct. 2021 par Yah Coverack Team, Gestion de l’hôtel
Hi Peter,
thank you for your enthusiastic review, we really appreciate it.
Come visit us again next year!
par un voyageur
Excellent room
Publié le 7 août 2021 sur HotelsCommentaires de Gestion de l’hôtel
7 août 2021 par YHA Coverack Team, Gestion de l’hôtel
Hi Reita, glad to see that you enjoyed your stay with us.
Come visit us again!
par un voyageur
Coverack YHA
Publié le 26 juill. 2021 sur HotelsIt was very clean.
The night was very expensive for what was provided. £109 did not include any tea or coffee in the room, no private bathroom, sleeping on a double bed under a bunk bed with a plastic mattress.
Only one pillow each. No table in the room. No coat hangers. So many rules! Very overpriced.
Commentaires de Gestion de l’hôtel
1 août 2021 par YHA Coverack Team, Gestion de l’hôtel
Dear Guest,
we're sorry to hear that the room didn't meet your expectations, that is the price for a three people room and I'm guessing that you probably stayed with us during a week end as on a week day that same room comes for £99.
Your comment about the rules that we had in place up until a few weeks ago was still dictated by the restrictions, we're sorry that did let you enjoy your stay fully but at the moment the kitchen and other common areas are open to the public again.
Regards.
par un voyageur
Publié le 18 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2021 par YHA Coverack Team, Gestion de l’hôtel
Hello Mgdalena, thank you for finding the time to leave us a rating. See you next time!
par un voyageur
Publié le 11 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2021 par Yha Coverack Team, Gestion de l’hôtel
Hi Esther,
thank you for finding the time to leave us a review, hope to see you again soon !
par un voyageur
YHA
Publié le 17 juin 2021 sur HotelsI always find the YHA hostels Good value for money! They are very thorough with their cleanliness during corona and everything went very smoothly
Commentaires de Gestion de l’hôtel
18 juin 2021 par Angela - Team Member, Gestion de l’hôtel
Dear Guest,
thank you very much for your review!
Since reopening we had indeed to put in place new procedures to guarantee the safety of our guests and staff.
We're glad to see that we managed to run everything without effecting your stay.
See you next time!
