Note fondée sur 129 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,8 Service et personnel
2,6 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juin 2022 sur Expedia
This hotel is a dump, I spent 13 weeks there because of my job because it was the cheapest in the area and I was to lazy to negotiate a weekly rate with other hotels. Most of their money comes from people on welfare. In 13 weeks room not cleaned once, loud music all night long and hotel was in disrepair.
par un voyageur
Worst Hotel Experience
Publié le 8 mars 2022 sur HotelsWe booked this hotel on short notice to get a few hours of sleep while driving from Washington DC to Atlanta GA. When we arrived to the hotel, the doors to the front lobby were locked, there was a handwritten sign on the door "sorry, we are fully booked" and no one was at the front desk, nor picking up the phone. When I requested a refund as we were clearly not provided with accommodation services, the hotel "chose to obide by their no-cancelation policy"!! I strongly discourage anyone from booking at this hotel!
par un voyageur
Publié le 23 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 janv. 2022 par Bryce, Gestion de l’hôtel
Hi Shaunice, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bryce
par un voyageur
Publié le 19 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 janv. 2022 par Ammy, Gestion de l’hôtel
Hi, Dominic! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.
par un voyageur
SMH!
Publié le 4 déc. 2021 sur HotelsFirst they couldn’t find my reservation. Saying that hotels.com don’t tell them that they get reservations though them. Then they tell me they don’t have a room for us. The. They find one. One that is full of roaches. No towels dirty bath tub. Roaches in the fridge. Remote dosnt work for the tv. Cigarette burns in the sheet and the mattress. Loud people outside at all hours of the night being really loud. I have never had a worse experience at a hotel in my life.
Commentaires de Gestion de l’hôtel
8 déc. 2021 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
par un voyageur
Publié le 3 déc. 2021 sur Expedia
i don’t even sleep in the room i sleep in my truck it had way too many roaches
Commentaires de Gestion de l’hôtel
8 déc. 2021 par Cheshta, Gestion de l’hôtel
Hi, Zachary! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy
par un voyageur
Nasty shouldn’t be on the hotels app
Publié le 2 déc. 2021 sur HotelsThe room had black mold, roaches, no pillows, no towels, the sheets and bathroom was dirty and the door was broke letting in cold air.
Commentaires de Gestion de l’hôtel
3 déc. 2021 par Cheshta, Gestion de l’hôtel
Hi, Dewayne! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy
par un voyageur
Publié le 8 nov. 2021 sur Hotels
Infestation of roaches
Commentaires de Gestion de l’hôtel
11 nov. 2021 par Cheshta, Gestion de l’hôtel
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy
par un voyageur
Publié le 13 oct. 2021 sur Expedia
Nothing this place needs
to be shut down i never checked in after 3 hours of waiting the worst i ever dealt with then i,m contacting my bank because i was charged but never got a room
Commentaires de Gestion de l’hôtel
14 oct. 2021 par Ammy, Gestion de l’hôtel
We are sorry to know this, Robert! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.
par un voyageur
Publié le 5 sept. 2021 sur Expedia
Couldnt spend more than 5 minutes in the room. It was disgusting, wasnt clean, smoke alarm was missing with wires hanging out, the tv didnt have any cable, the remote had no batteries, curtains were duct taped closed, the door didnt even lock, couldnt find a light switch and had to trip over the bed to even find the lamp. Having to go through a 3 ring circus to get my money back.
Commentaires de Gestion de l’hôtel
17 sept. 2021 par Ammy, Gestion de l’hôtel
Hi, Christina! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.
