Note fondée sur 243 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Bed was hard. Breakfast was very good
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cindy, Gestion de l’hôtel
So sorry you were not comfortable with you stay. Thank you for your honest review.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Adequate place to stay. Difficult traffic at times to get out of the parking lots onto Hwy 41.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cindy, Gestion de l’hôtel
Thank you for your review. Yes you are correct about getting out. We have tried (unsucessfully) to get a light or alternate exit from the back side.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
I used hotels.com to pay for room we get there and the lady check in said card was declined. So she charged my card again and i had to eait for the unnecessary charge to be be put back on my bank account she even told me not to stress about it The room was hot and bathroom floor was slick other then that it was nice other than the one woman at check in the other staff we had dealt with was awesome
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cindy, Gestion de l’hôtel
I am truly sorry this happened to you. I did reverse your charges on your personal card. Thank you for your honest review.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The hotel was clean and the staff were polite.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cindy, Gestion de l’hôtel
Thank you for the kind words. I will share with staff. Glad you enjoyed your stay!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Convenience
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cindy, Gestion de l’hôtel
Thank you for reviewing our hotel.
par un voyageur
Publié le 21 août 2024 sur Expedia
The staff was very nice, the breakfast was good. They should make sure all the fire alarms are working and replace the toilet seat.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Cindy, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Was told that I had not paid upon arrival when I had proof of payment..I could have got the room through the hotel for $40 cheaper than what I paid through Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Cindy, Gestion de l’hôtel
I'm sorry about the confusion at check in. She called me and we quickly fixed the issue. I'm also sorry about the pricing difference with your booking.
par un voyageur
Publié le 30 juin 2024 sur Expedia
The staff is amazing, friendly & helpful. The pool is amazing.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Cindy, Gestion de l’hôtel
Thank you so much for reviewing our hotel. I will share your comments with the staff!
par un voyageur
Publié le 28 juin 2024 sur Expedia
par un voyageur
Publié le 23 juin 2024 sur Expedia
