Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Great place to stay. Quiet, beautiful and relaxing. Only one criticism, no chairs in the room for comfortable sitting, reading ...only a desk chair.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Lois, Thank you very much for your feedback and suggestion about the chairs! We always appreciate the insight or our guests as we strive to create excellent experiences! We look forward to seeing you in the future!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
No tv which I guess was listed but you assume that as a standard. No hairdryer in room! For being a place of retreat, halls were pretty noisy! Advertised a restaurant but only served a buffet@$25. Had to drive back into town for lighter fare not something most travelers want to do. Beautiful setting!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Marilyn, Thank you for staying with us. We appreciate the honest feedback you provided about your stay. We always take guest experiences and utilize them to improve our service.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
This might be the most beautiful property I’ve stayed at. The room and property were spotless. I didn’t realize they had all those walking trails either. There’s a beautiful lake. It was so quiet and peaceful. This will be my new go to place to stay!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your glowing review! We are thrilled to hear you had such a wonderful experience with us. We hope to see you again soon!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Exceeds expectation
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Shang, Thank you very much to your review, we hope to see you again!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Beautiful place very relaxing place but there is no TV in the room which made for a long night lol.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Michelle, we are glad to hear that you enjoyed your stay with us and relaxed. Although we do not provide TVs in our hotel rooms, we do offer public lounges with TVs and cable for those who wish to utilize them. We hope to be able to host you again!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Wonderful place to stay
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Melvin, We are so glad to hear how much you enjoyed your stay! Please come back again soon!
par un voyageur de Brunswick
Publié le 5 sept. 2024 sur Expedia
The negative was no micro wave, blow dryer ir iron or tv in the room. I realized the lodge was originally a religious retreat set up for prayer and meditation but if they want to attract more people they could set up one wing of the lodge with a few updated amenities. I loved the Chapel and all the surrounding buildings. The hiking paths and meditation areas are peaceful. They have a fire pit area, a deck with rocking chairs, several water front decks to sit also. I would highly recommend it for someone looking for a spiritual getaway!!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Deborah, We are pleased to hear that you enjoyed spending time in the Chapel, hiking trails, and other outdoor spaces! As we continue to grow and evolve, we will be adding additional amenities to our accommodations. We understand that while we are a great place for a retreat, we also strive to make all our guests comfortable in hopes that they will wish to return.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Kim, Thank you for staying with us! We are pleased you enjoyed your visit and hope to see you again soon!
par un voyageur de Rock Hill
Publié le 30 août 2024 sur Expedia
It was a retreat of sorts for us. Kanuga gave us the luxury to slow down, be still, and enjoy the beautiful surroundings.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Karl, We are so pleased to hear that you were able to take the time to slow down and enjoy your retreat with us. Kanuga offers such a great atmosphere for relaxation. Come back again soon!
par un voyageur
Publié le 28 août 2024 sur Hotels
For the price, I feel like our stay at Kanuga Inn was worth it, as it truly is a very nice property and facility, however there are a few things I was not as happy with:
- Overall cleanliness: Not the cleanest and it is worth noting that on the 2nd night, two red cockroaches were crawling around the sink, one of them crawling out of my bag with my toothbrush, etc - I do have photos of this but the app button to add is not working
- Disclosure on website: I wish it was more clear that certain things, like a TV, are not available in the room; This was not a dealbreaker as there are more activities to do on site and we did not spend too much time in room but again, would have been nice if it stated in the room description “no TV available”
- Staff support: When mentioning the cockroaches, there was no mention to change rooms, or anything else. It was towards then end of our stay so I guess not much could have been done but it he lack of reaction made it seems like cockroaches in the room should be expected
Commentaires de Gestion de l’hôtel
30 août 2024 par Kanuga Inn & Lodging Team , Gestion de l’hôtel
Tyler, I appreciate your response and I apologize that you thought we did not give you enough attention regarding the pest situation. We do take these matters seriously and early on would offer you a change in accommodations. I have addresses this with our maintenance team and we have no signs of them. In any case I do hope did unwind and unplug in our relaxed atmosphere. We do have TV options in our common spaces and good WIFI through the campus and in all guest rooms and cottages. I hope you can come back sometime if your travels take you to our neck of the woods.
