Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par ROSE MARIE
Publié le 5 nov. 2017 sur Hotels
l’hôtel est facilement accessible et à proximité d'une grande zone commerciale. Le point négatif majeur est la taille des lits. Nous étions 3, un couple + un ado, et les lits font 120 ... donc petits pour 2 personnes. Il était pourtant indiqué lit double sur le site pour la réservation, ce qui en France équivaut à un 140. Aux US il faut systématiquement privilégier les lits en queen size (160). Le petit déjeuner est composé uniquement de gauffres, café, thé.
par Fabienne de Paris
Que demander de plus !
Publié le 28 juill. 2016 sur HotelsCet hôtel n était qu un hôtel de passage, juste ce qu il faut pour se sentir bien pour une nuit avec ses 2 enfants. Chambre propre, bien décorée et aérée, située à proximité de restaurants, de loisirs et des différent points d intérêt. Parfait pour nous.
par un voyageur
Publié le 28 juill. 2024
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Linda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HENDERSONVILLE and we received your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 15 juin 2024 sur Expedia
Clean, affordable, safe, quiet, walkable to Outback Steakhouse.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Catherine,Thank you for taking the time to write a review of your stay at the RED ROOF INN HENDERSONVILLE. I am happy you were pleased with our clean facility, affordable prices, quiet environment and close proximity to Outback Steakhouse. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 juin 2024 sur Expedia
The room was ok, but one of the ice makers was out of order and the other spit out ice with bugs frozen in the cubes. I understand this place is getting a make over, but the ice was nasty. Staff was friendly and accommodating, probably wouldn’t book a room there again.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Patrick,Thank you for taking the time to tell us about your experience at the RED ROOF INN HENDERSONVILLE. I am happy to hear that the room was okay, and you were pleased with our friendly and accommodating staff. However, you indicated that the insects you reported in the ice cubes and one of the ice makers being out of order hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and, in an effort, to address the other concern you expressed.Please know that we value you as our guest and appreciate your business. Thank you for sharing your feedback and we wish you all the best in your future travels.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Rebecca, for taking the time to write a review of your stay at the Red Roof Inn Hendersonville. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 9 juin 2024 sur Expedia
Lots of construction going on, so the place did not look its best.
Commentaires de Gestion de l’hôtel
11 juin 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Kyle,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HENDERSONVILLE. At Red Roof we are happy to know that you made us your choice of stay. However, we apologize for the inconvenience caused due to the construction going on as you stated. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels for a more comfortable visit.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 juin 2024 sur Expedia
Buena atención y todo limpio
Commentaires de Gestion de l’hôtel
4 juin 2024 par Oshane RediResponse Specialist, Gestion de l’hôtel
Querida Angela,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN HENDERSONVILLE. Apreciamos sinceramente sus comentarios y nos alegra saber que tuvo una excelente experiencia con nosotros, especialmente en lo que respecta al buen servicio y la limpieza. Nuestro objetivo es brindar una estadía limpia y cómoda a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita.Espero que regrese a nuestro hotel o a cualquiera de nuestras otras ubicaciones de marca en el futuro.Sincerely,OshaneRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 juin 2024 sur Expedia
Large boxes everywhere, hopefully there will be better days coming once they finish whatever remodeling projects have created so much mess
Commentaires de Gestion de l’hôtel
2 juin 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Rebecca, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN HENDERSONVILLE. I do apologize for any inconvenience encountered that hindered your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
