Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
4,8 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2024 sur Expedia
everything was perfect and as expected
Commentaires de Gestion de l’hôtel
6 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Olivier, thank you so much for taking the time to share your experience online. It was our utmost pleasure to welcome you, and we look forward to seeing you back with us soon. Warm regards!
par un voyageur
Publié le 29 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2023 par Hotel Management, Gestion de l’hôtel
Dear Ludovic,Thank you for the review! We look forward to welcoming you back to Lazure!Warm regards,Lazure Hotel & Marina
par un voyageur
L’hôtel à visiter à Herceg Novi
Publié le 9 déc. 2022 sur HotelsToo short stay for me but excellent
All what you need for your stay free parking, internet connection, bedding, comfy rooms and big pool in Spa area. Brand new hotel and personnel at the top!
Accès direct à la marina.
Commentaires de Gestion de l’hôtel
14 déc. 2022 par Hotel Management, Gestion de l’hôtel
Dear guest,Thank you for the review! We are pleased to know you had an excellent stay with us and we indeed looking forward to welcoming you back!Warm regards,Lazure team
par un voyageur
Publié le 22 août 2022 sur Expedia
Établissement récent
Excellent rapport qualité-prix
Bien situé
Commentaires de Gestion de l’hôtel
22 août 2022 par Sonja Novaković, Gestion de l’hôtel
Dear Mr. Yanick,Thank you for staying at Lazure Hotel & Marina. We hope that we will have the opportunity to welcome you back soon. Kind regards,Lazure Hotel & Marina Team
par un voyageur
Publié le 17 août 2024 sur Expedia
Great hotel, amazing and helpful staff
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Caterina, thank You for the review. Hope to see You soon back at Lazure Hotel & Marina! Sunny regards
par un voyageur
Publié le 5 août 2024 sur Hotels
Ailece çok keyif aldığımız bir oteldi , hijyen konusunda titizler , denizi mükemmel , personel ilgili ve alakalıydı, güvenilir bir otel, kafa dinlemek istiyorsanız kesinlikle burası derim
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Benay, thank You so much for Your kind words! Your feedback means the world to us and makes us proud to deliver 5-star hospitality. We would be delighted to welcome You back soon. Regards!
par un voyageur de Ulricehamn
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Hanna Martina, thank You for the excellent rating! We look forward to welcoming You back soon. Regards!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Andrew, thank You so much for Your excellent rating! Looking forward to seeing You back soon at Lazure. Warm regards!
par un voyageur
Lovely hotel & facilities near Herceg Novi
Publié le 25 juill. 2024 sur HotelsThe hotel, the rooms, the grounds, the breakfast, the staff, are all excellent, very welcoming, friendly and helpful. We were upgraded from a superior room with balcony & sea view to a studio with balcony & sea view. It was a lovely start to our visit when checking in. Sitting around the outside pool in the beach area was also very pleasant. Plenty of space on the beach and easy to order a drink.
I do however have two slightly negative comments, which remove it from being a perfect stay for us:
Firstly: subject to paying a fairly hefty price, the pool & beach area is open to anyone else who isn't staying at the hotel. Which means the pool was very busy and rowdy at times, which didn't make it feel like you were staying at an exclusive 5 star hotel.
Secondly: we booked the more expensive hotel transfer (a black Mercedes S class) instead of a regular taxi, to take us to the airport. Annoyingly, our flight was cancelled less than six hours before. I subsequently tried to re-arrange the transfer but was told I could not do this for free as it was cancelled within 24 hours. Essentially I would have to pay again. This was not at all helpful given the already high impact a 24 hour flight delay would cause us.
However, to give them credit, after pushing back and discussing with many staff including the hotel manager, they did offer a free exchange and so we drove to another hotel for our last night. Just a shame it left a slightly sour taste.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Gary, thank You for sharing online Your recent stay at Lazure Hotel & Marina. We are thrilled to hear that you enjoyed our facilities, welcoming atmosphere, and the upgraded Studio Sea view. Your concerns are important to us, and thank You for sharing Yours about the pool and transfer service. We are pleased our team could resolve the delicate situation about the transfer, though we are sorry for the inconvenience it caused. Hope to have the opportunity of welcoming You back for a flawless experience. Warm regards!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Loved staying here!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Margaret, thank You for the review and excellent rating. Looking forward to seeing You back with us soon. Warm regards!
