Note fondée sur 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Manager, Gestion de l’hôtel
Hello Eddie,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon!
par un voyageur de Huntsville
Publié le 20 oct. 2024 sur Expedia
Needed updating.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lisa, Thank you for sharing your feedback with us. We appreciate your input and will take it into consideration for future improvements to enhance our guests' experience. If you have any further comments or concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
It was convenient to everything I needed to do.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Anthony,We are pleased to hear that our hotel's location was convenient for your needs. If you have any further feedback or suggestions, please feel free to contact our management team directly.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
It was a good experience
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Eddie,We are delighted to hear that you had a positive experience during your stay with us. Our team strives to provide exceptional service to all our guests. If you have any further feedback to share, please feel free to reach out to our management team. Thank you for choosing to stay with us.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The lady at check in was very nice as well gentleman at check out. The issues that I had was we had three rooms on reservation and was charged deposit at time of check in and promised deposit upon departure and still have not received this back on my card. One of the rooms had no shower curtain or hot water but when reported they was quick about this. I would probably not stay here again, but for some it may be ideal! The breakfast does not have a great selection either! The coffee is like water too!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Leslie, We appreciate your feedback on the check-in and check-out staff, as well as the prompt attention to the issues faced. Rest assured, your comments on the room concerns and breakfast selection will be shared with the management for their review and consideration. Thank you for taking the time to review your stay with us.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Jennifer, We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please reach out to us so we can address any concerns and improve our services. We hope to welcome you back in the future for a better experience.
par un voyageur de Bedford
Publié le 13 juill. 2024 sur Expedia
I had to fix the toilet twice; I killed a bug in the bathtub, our key cards stopped working after the first night; the remote controls are not functioning and have no clear instructions as to which buttons work and which do not. It would be great customer service to place 2 water bottles in the room to use with the coffee pot or for someone to take medicine. There is no water served at the continental breakfast. Thankfully we could walk to the Sonic.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Manager, Gestion de l’hôtel
Hello Beth,We value your feedback and apologize for any inconvenience faced during your stay. We appreciate your suggestions regarding customer service enhancements and will share them with our team for review. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
The bathtub did not have a plug for taking a bath.
Publié le 1 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
2 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nathan, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any specific feedback to share, please feel free to reach out to us directly. We value your input and strive to make improvements based on guest experiences.
par un voyageur
Unsafe and undesirable
Publié le 28 juin 2024 sur HotelsThe check in lady was not friendly and had an attitude and the room was very dingy and dirty looking. The lamp had a spider web or cob web something on it and it just felt old and not safe
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Margaret,Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to our team for their awareness. If you have any further concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Hello Samuel,We are happy to hear you had a positive experience at our hotel. We look forward to welcoming you back soon for another enjoyable stay!
