Note fondée sur 620 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Philippe
Publié le 26 déc. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2017 par Manager, Gestion de l’hôtel
Wow - Philippe, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon.
Sincerely,
Hotel Management
par un voyageur de FOUNTAIN
Publié le 2 nov. 2024
I like the fact that iI was able to park in the back And was able to access the building to go to my room fairly easy through the back entrance. Very convenient
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Hotel Management , Gestion de l’hôtel
Dear Jose, Thank you for your kind words! We're delighted to hear that you found the convenient back entrance and parking helpful during your stay at Extended Stay America. We strive to make our guests' experiences as seamless as possible and look forward to welcoming you back soon.Sincerely,Hotel Management
par un voyageur
Publié le 14 oct. 2024
Missed having a coffee pot in the room. Breakfast was pretty scarce and coffee pot was empty. Desk person was nice enough to give a cup while the coffee was being made. Front desk staff was very helpful especially with a problem with my check-in.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Property stinks and couldn’t even touch anything in the room. Horrible experience staying at the hotel.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear srikarthick, We sincerely regret that your experience did not meet expectations. Your feedback regarding the condition of the room is concerning, and we will immediately address this with our team to ensure improvements are made. We strive to provide a clean and comfortable environment for all guests, and we apologize for falling short during your stay. Thank you for bringing this to our attention.Sincerely,Hotel Management
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Yes
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear SHERIF, Thank you for your feedback! Our team works hard to ensure that every guest has a comfortable and enjoyable visit. We would appreciate more details about your stay so we can address your concerns effectively. Your input is important to us, and we look forward to welcoming you back soon for an improved experience!Sincerely,Hotel Management
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Crappy place
Breakfast was a small table with inedible food
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Andre, We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Our front desk is always here to help you. Please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 24 sept. 2024 sur Expedia
