Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 sept. 2024 sur Wotif
par un voyageur
Publié le 4 sept. 2024 sur Wotif
Excellent place to stay, room was well appointed and comfortable, location was excellent. Gerry was super helpful!
par un voyageur
Publié le 30 août 2024 sur Wotif
Great layout with separate toilet and bath.
par un voyageur
Publié le 21 août 2024 sur Expedia
The accommodation was on the bus route
Clean and tidy but needing maintenance
We wanted to use the pool but the gate was locked, and the manager wasn't on the property.
par un voyageur
Friendly, helpful staff, good security.
Publié le 19 août 2024 sur HotelsThe manager Greg was terrific, helping us with a few things at odd times. He also coped well when an area wide power outage occurred. The lounge furniture in our unit could use an upgrade, but that is controlled by the owner of that unit, not the management. We would stay there again.
par un voyageur
Publié le 28 juill. 2024 sur Lastminute
par un voyageur
Publié le 28 mai 2024 sur Expedia
Parking was very tight for a bigger car entry and exit fobs were in wrong position fòr a larger car
par un voyageur
Publié le 1 févr. 2024 sur Wotif
Our apartment smelt terrible! Most of the smell was coming from the washing machine. We turned it on for 2 hot washes, and most of the smell left - but the kitchen still smelt like rotten fish.
The fact that there also isn't air-conditioning in the bedrooms, in the heat and humidity of Hervey Bay, is just ridiculous.
Our rooms were incredibly hot. The portable unit in the main bedroom was so noisy that it couldn't be left on all night and didn't cool the room down. the staff were lovely upon arrival - but there was no information folder - nothing. Very disappointed.
par un voyageur
Publié le 28 janv. 2024 sur Hotels
No AC in bedroom. 28 degree in the night.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par The Alexander Team, Gestion de l’hôtel
I'm sorry to hear about the AC issue in your bedroom. That sounds really uncomfortable. Next time, please don't hesitate to reach out to our onsite management so we can address any maintenance issues in a timely manner.
par un voyageur
Short break
Publié le 25 janv. 2024 sur HotelsComfortable stay, unit was clean and well equipped for our stay. Beach is across the road. Enjoyable stay.