Note fondée sur 303 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de FRANCE - NOUVELLE CALEDONIE
Grand et bel appartement
Publié le 14 nov. 2019 sur HomeAwayAppartement situé dans une résidence surveillée récente
Elle est un peu excentré du front de mer (10min en voiture) et des commerces (5min du supermarché)
L'ensemble est très récent et parfaitement équipé
La piscine peut semblait un peu petit au regard de la taille de la résidence
Malgré tout cela reste un très bon rapport qualité/prix
par un voyageur
Publié le 8 mars 2019 sur Hotels
par un voyageur
Parfait!
Publié le 5 mars 2019 sur HotelsBel appartement rénové et tout équipé. Près de la mer.
par un voyageur
Nice !
Publié le 10 août 2017 sur HotelsVery comfy and clean, a very nice place to stay. Not ideal for travelers with no car
par Nicol Myriam de Toulouse france
Service impeccable
Publié le 24 août 2014 sur HotelsConcept d'hôtel super petite maison personnalisé avec garage personnel et très grand et pratique si l'on séjourne pour plusieurs jours. Intérieur très confortable et grand avec beaucoup de rangements, belle cuisine grand salon séparé, 2 chambres à coucher, 2 salles de bains coins patio ou balcon , bien clair, buanderie lave linge et sèche linge.
par un voyageur
Publié le 15 août 2024 sur Expedia
It is a stunning place for families and your fur baby to stay. Everything was easy about this stay. We will be staying again and can't wait!
Commentaires de Gestion de l’hôtel
17 août 2024 par Quarterdecks Retreat, Gestion de l’hôtel
Thank you so much for your kind words! We’re happy to hear that you and your fur baby had such a wonderful stay. We look forward to welcoming you back for another great experience! Please let us know if you require another dog friendly villa as we need to confirm availability and charges do apply for your 4 legged furry family member. See you soon!
par un voyageur
Publié le 6 août 2024 sur Wotif
Very comfortable.
The Lady that booked us in then assisted during our stay was exception, the true meaning of hospitality
Highly recomenf
Commentaires de Gestion de l’hôtel
6 août 2024 par Quarterdecks Retreat, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you found your stay so comfortable and that our staff made such a positive impression. We strive to provide exceptional service, and it's wonderful to know that our team succeeded in making your experience memorable. We truly appreciate your recommendation and look forward to welcoming you back in the future!
par un voyageur
Publié le 22 juill. 2024 sur Wotif
The set up was good disappointing that the shower didn’t drain very well ended up with a wet bathroom floor .
Maybe the drain is partially blocked ?
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Quarterdecks Retreat, Gestion de l’hôtel
Thank you for your feedback and bringing this to our attention. We are sorry to hear about the issue with the shower drain. We take such matters seriously and will have our maintenance team look into it right away to ensure it’s resolved. We are happy you found the setup to be good otherwise, and we hope to welcome you back in the future.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
There was no mention when booking that the swimming pool and sauna were out of order due to construction and had been for a fair while. After I paid in full I received a message letting me know it was closed until approx the end of June I was booked in on the 16 th July so I thought I would ring to check and was told they both were closed but it did not matter because there not Heated anyway! If I knew this I would not have booked there are plenty of places to stay. There was a problem with the wifi and would not connect to the TV’s when I asked about this I was told we supply wifi to the villa but not the TVs lol you just got the feeling that no matter what you asked it was just dismissed like it is what it is just deal with it..
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Quarterdecks Retreat, Gestion de l’hôtel
Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations.When you made your booking, we sent an automatic message to inform you about the temporary closure of the swimming pool and sauna due to ongoing construction, with an estimated end date. We understand that this information might not have been clear enough, and we apologize for any confusion caused. Unfortunately, the construction timeline was extended, and we have made efforts to keep all our booking sites updated with the most accurate information available.We also want to highlight that, despite the construction, our large heated spa and BBQ area were still available for your enjoyment. We hope these amenities helped make your stay more comfortable.Regarding the Wi-Fi issue, we discovered that the device had been unplugged, which interrupted the internet connection. We promptly addressed this once we were notified. We provide free Wi-Fi for guests to use on their devices, but our service does not extend to providing internet TV access. However, you can cast content from your device to the TV, and we are in the process of upgrading to high-speed fibre internet across all our villas to improve our guests’ experience.We regret that you felt your concerns were not addressed to your satisfaction and will take your feedback into consideration to improve our service in the future.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Quarterdecks Retreat, Gestion de l’hôtel
Thank you for your review. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.
