Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Colomiers
Publié le 26 mars 2024 sur Expedia
par un voyageur
pratique pour l excursion sur Fraser Island
Publié le 23 févr. 2020 sur HotelsPeut être ai je mal lu le descriptif sur la fiche hôtel .com mais il n était pas indiqué qu il n y avait pas de prestations hôtelières : nettoyage salle bains,lit ,changement serviette
Regrettable et incompréhension entre la chaîne hôtelière et le service réservation
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Kyra, Gestion de l’hôtel
Hi Rene,
Within regards to the online booking service, this depends on how the online service has set the the information up for the package. There are an arrange of options that are based on these main two options which are for either daily housekeeping which would be indicated as the deluxe rate or the non serviced rate which be indicated as the ECO rate, which is usually the cheaper rate.
If this does happen again, we do recommend that you talk to the staff at reception and they can arrange for this to be changed but there is an extra cost for this option but the staff are more then happy to try and arrange changes for you, so you can enjoy your stay in the future.
We do hope that you enjoyed your stay with us this time though.
Kind regards,
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Bed is way to plush other than that all good
par un voyageur
Clean & Comfortable
Publié le 20 sept. 2024 sur HotelsClean and comfortable… Affordable and handy having room service from the restaurant downstairs. Has a good size pool however it was not hot enough during our stay to use it. The Boat Club is a must when you stay. Fantastic food and entertainment. Also has a cinema all within a 4 min walk from our room. Would definitely stay again 👍
par un voyageur
Publié le 18 sept. 2024 sur Wotif
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Great spot. The only negative was the cleaning fluid which was used in the rooms: pungent
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Check-in/out was fine. Staff friendly.
Room was noisy. Room above us were jumping continuously on the floor and the sound came through the ceiling. Lasted from 4pm to after 11pm.
Breakfast was bad. $25 per person. All food in bay marine was cold. Waitress was grumpy. No fresh tea or coffee. Only instant.
Won't be back
