Note fondée sur 498 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mai 2023 sur Expedia
Bien
Commentaires de Gestion de l’hôtel
14 mai 2023 par Manager, Gestion de l’hôtel
Hello Francois,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
par un voyageur
Publié le 2 sept. 2019 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We are thrilled to hear that you had a fantastic experience during your stay! Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
par un voyageur
Could be improved easily
Publié le 22 sept. 2024 sur HotelsThe young lady at front desk was very sweet and even called room to make sure everything was ok. The hotel is old, light seeped through the door seal, curtains had small holes but room was clean. Just rundown, could use a makeover
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jenifer K, Thank you for acknowledging our friendly staff's efforts to ensure your comfort during your stay. We appreciate your feedback on the condition of the room and will consider it for future improvements. We strive to provide a pleasant experience for all our guests.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello AKIRA,We value your stay with us and regret to hear that your experience fell short of expectations. Please feel free to contact us directly with any further details on how we can improve. We hope to welcome you back for a better experience in the future.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Clean rooms, big rooms
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We're pleased to hear you found our rooms clean and spacious during your stay. We value your feedback and hope to welcome you back in the future for another enjoyable experience.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Antonio,Thank you for sharing your high rating score with us! Your positive response truly motivates us to keep delivering our best. We look forward to welcoming you back soon at SureStay Plus Hotel By Best Western Hesperia.Sincerely,Hotel General Manager.SureStay Plus Hotel By Best Western Hesperia.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Recepionist was very kind. She switch my room from smoking to a non smoking room.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Diana,Thank you for choosing to stay with us at SureStay Plus Hotel By Best Western Hesperia, located at 12033 Oakwood Avenue, Hesperia, California 92345 United States. We appreciate you taking the time to share your feedback with us. We’re pleased to hear that the receptionist at SureStay Plus Hotel By Best Western Hesperia was helpful in switching your room. We look forward to your next stay!Sincerely,Hotel General Manager.SureStay Plus Hotel By Best Western Hesperia.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Very clean room, the staff was exceptional
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nancy,We are delighted to hear that you enjoyed our clean rooms and exceptional staff service. Your positive feedback is greatly appreciated and we hope to welcome you back for another fantastic stay in the future.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
It was ok
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Yamileth,Thank you for sharing your feedback with us. We appreciate your thoughts and hope you had an overall pleasant stay. If you have any further comments or suggestions, we encourage you to reach out to our management team directly.
