Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 avr. 2019 par Nagy Péter, Gestion de l’hôtel
Dear Guest; Thank you for rating us, and choosing our hotel. If we can make your next stay better, do not hesitate to contact us.
Best regards:
Peter Nagy, E-commerce manager
par un voyageur
Publié le 26 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 avr. 2019 par Nagy Péter, Gestion de l’hôtel
Dear Guest; Thank you for rating us on Expedia, and choosing our hotel. If there is anything we can do to make your next stay better, do not hesitate to contact us.
Best regards:
Peter Nagy, E-commerce manager
par un voyageur de Bruxelles
Publié le 30 sept. 2018 sur Expedia
Efficient service, good hotel with good food, conveniently located with parking.
Commentaires de Gestion de l’hôtel
2 oct. 2018 par Peter Nagy, Gestion de l’hôtel
Dear Emmanuel;
Thank you for your feedback and for staying at us. It is good to read that you liked our services and food offering. We hope to see you again soon.
Best reagrds:
Peter Nagy, E-commerce Manager
par un voyageur
Publié le 30 août 2016 sur Hotels
par un voyageur
Publié le 24 août 2016 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par PeterNagy, Gestion de l’hôtel
Dear Yevgeniy, Thank you for your review. I would like to express my sorrow that we could not meet your expectations. If you wish to share your experiences with us, so we can learn from it, our guest relation managers are at your service. Kind regards: Peter Nagy, E-commerce manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Staff was excellent. Food was good. Disappointed that the Thermal water was cold.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Rundum Wohlfühlpaket
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Staff was very rude. I was waiting on line to get check in and the staff was checking in their friends first even though I was next in line. Then when I got to check in, this woman came right to the desk and the person taking care of my check in went to help her leaving me waiting some more. Bad training
Commentaires de Gestion de l’hôtel
3 sept. 2024 par PeterNagy, Gestion de l’hôtel
Dear Jaime; Thank you for your review and for staying at us. I am sorry that you were not satisfied with our services and especially that our colleagues left anything but a perfect impression behind. During the peak season check-in can be a bit lengthy and crowded, but our colleagues do everything to ease and speed up this procedure so our guests can start to enjoy our services as soon as possible. The departing rooms are constantly being cleaned up and depending on the length of the procedure they become available one by one - thus we guarantee the check-in from 3 PM. According to our record your room became available from 2:36 PM, roughly half an hour before the guaranteed time. Again, I am sorry if the check-in was not satisfactory and so profoundly affected the quality of your stay. We will keep on working to provide an excellent experience from start to finish for all of our guests. Sincerely: Peter Nagy, E-commerce manager
