Note fondée sur 787 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you so much for your review, Nicole! We hope to see you again soon.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you so much for your review, Carson! We hope to see you again very soon.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Staff were wonderful, kind and very friendly
Commentaires de Gestion de l’hôtel
16 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your kind words, Graham! We're thrilled to hear that our staff made your experience a positive one. We hope to welcome you back soon!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you so much for your review! We hope to see you again soon!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you so much for your review, Jennifer! Come back again soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
It was conveniently located and it was an easy process checking in and out.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear that our location and the check-in/check-out process made your stay convenient and smooth. We hope to see you again soon!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
We really enjoyed our overnight trip and will definitely return!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
We’re delighted to hear you enjoyed your overnight trip with us! We look forward to welcoming you back for another great stay. Thank you for your feedback!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
We were charged a resort fee for one night. Very small properly with exterior needing some TLC. On the lake which is nice but traffic from the road is distracting. The pool was closed. I do not understand the resort fee. Just another reason to charge guest more. Thank God my trip was only 1 night.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your feedback. We understand your concerns about the resort fee and want to be more transparent about its purpose. The fee helps cover the costs of maintaining amenities like lake access, complimentary Wi-Fi, and other services provided to enhance the guest experience. That said, we apologize if these amenities did not align with your expectations during your stay, especially with the pool being closed. We value your input and will work towards better clarity in our pricing. We hope you'll consider staying with us again in the future.
par un voyageur
Beautiful property and carol was amazing!
Publié le 6 sept. 2024 sur HotelsCarol helped upgrade our beautiful room ☺️
Commentaires de Gestion de l’hôtel
9 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and that Carol made such a positive impact on your experience. We’ll be sure to share your appreciation with her. We hope to welcome you back soon!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your review, Melanie! We hope to welcome you back again soon!
