Note fondée sur 764 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 nov. 2024
par un voyageur
Publié le 18 août 2024 sur Hotels
Very clean and comfortable. I highly recommend.
Commentaires de Gestion de l’hôtel
19 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you so much for the recommendation, William! We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for review, Susan! We hope to welcome you back again soon.
par un voyageur
Publié le 9 août 2024 sur Expedia
The property is a bit dated but it's quant and quiet. Great get away from the city. Big lake with lots to do and a man-made beach. Spa, horseback riding close by.
Commentaires de Gestion de l’hôtel
9 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your feedback, Courtney. We appreciate you taking the time to leave your review and we are glad to hear that enjoyed the peaceful and quaint atmosphere of our property. It's great to know that the lake and nearby activities added to your stay. We hope to welcome you back for another relaxing getaway!
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your review, Roxanne!
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your review, Kara.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your review, Clayton!
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for your review, Jonathon! Come back and visit us again soon!
par un voyageur
Bike Ride 2024 Hollywood
Publié le 4 août 2024 sur HotelsBook direct, through a 3rd party (hotels.com) your a second class guest they want you to direct everything through who you booked through. Very short on staff it appears as well at least around the 400pm check in time. Other than that the place is nice so is the area.
Commentaires de Gestion de l’hôtel
7 août 2024 par The Ridges Resort, Gestion de l’hôtel
Thank you for sharing your experience with us. We're sorry to hear that you felt treated differently because of your booking through a third party. We strive to provide excellent service to all our guests, regardless of how they book their stay.We also regret any inconvenience caused by staffing issues during your check-in time. Your feedback is valuable, and we will work to ensure that all guests receive the attention and service they deserve.On a positive note, we're glad to hear you enjoyed the area and found our place nice. We hope to have the opportunity to welcome you back and provide a more seamless experience.
par un voyageur
Publié le 4 août 2024 sur Expedia
NO INTERNET FOR 24 HOURS....
DIRTY CARPET
WORN & STAINED FURNITURE IN ROOM
DON'T BELIEVE THE VIDEO OR PIX
Commentaires de Gestion de l’hôtel
7 août 2024 par The Ridges Resort, Gestion de l’hôtel
We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the condition of the room and the lack of internet service did not meet your expectations.Your feedback about the carpet and furniture is concerning and will be addressed immediately. We strive to provide a comfortable and enjoyable stay for all our guests, and we clearly fell short in your case.Thank you for bringing these issues to our attention. We are committed to making improvements and hope you might give us another chance in the future.
