Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de wichita
Publié le 22 sept. 2024 sur Expedia
par un voyageur de wichita
Publié le 21 sept. 2024 sur Expedia
The bathtub was too small. The sink and bathtub were very dirty.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The room was disgusting. Stains on sheets and walls. The smell was gross too. Looks like it never got cleaned at all. Dust everywhere. The fridge smelt like mold. Tv remote was sticky not just sticky buttons but the remote itself was sticky.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Dakota! We are sorry for the inconvenience you had. Rest be assured, we have escalated this matter to the management for overall improvement. We would like to thank you for sharing this experience with us, it helps us for continuous improvements. Regards, Barbara
par un voyageur
Poor Choice
Publié le 23 juill. 2024 sur HotelsOn entering the room, I though it smelled pachouli oil, but it turned out to be black mold. The bathroom vent fan didn't work. There was black mold on the walls of the shower, in the towels, and likely other places I couldn't see. The toilet's wax ring leaked causing a wet floor after the first two flushes. The AC worked. The lamps didn't work until I fixed the bent plug I found under the headboard. The TV said it didn't have a signal until I dug the power transformer out from behind the dresser and plugged it back in. There were rusty chairs with shredded plastic upholstery on the crumbling common porch, with chain smokers lounging in them. Thin walls.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Barbara, Gestion de l’hôtel
Hi, Noel! Thanks for sharing the suggestion, currently, this facility is not available with the hotel. However, we have notified the relevant team to consider adding such amenities soon. Looking forward to hosting you again with an amazing experience. Regards, Barbara
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
Hi, Peyton! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
par un voyageur
Publié le 30 juin 2024 sur Expedia
The staff was amazing. The room as super clean and extremely cute. Excellent water pressure. Definitely will stay again
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eva, Gestion de l’hôtel
Hi, Mary! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Eva
par un voyageur
Cute, I like it.
Publié le 6 juin 2024 sur HotelsCutest little yellow backroom 💛 Cozy, a bit dingy, great for the price, I'd stay there again.
Commentaires de Gestion de l’hôtel
13 juin 2024 par Dewi, Gestion de l’hôtel
Hi, Kyle! Thank you for giving us a shot, and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improved services. Have a great day ahead. Regards, Dewi
par un voyageur de Runnells
Publié le 6 juin 2024 sur Expedia
Bed bugs
Commentaires de Gestion de l’hôtel
13 juin 2024 par Dewi, Gestion de l’hôtel
Never meant to disappoint you, Sherry! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi
par un voyageur
Publié le 6 mai 2024 sur Expedia
Absolutely needs bulldozed to the ground, horrible room condition. Stained sheets, the bathroom is a wreck, missing carpet filthy and dirty.
Positive shower had decent water pressure and plenty of hot water
Commentaires de Gestion de l’hôtel
4 juin 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Donnelly! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Eva
par un voyageur
Smelly rooms
Publié le 25 avr. 2024 sur HotelsThe rooms smelled and there were bugs. Very gross.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Lisa, Gestion de l’hôtel
Hi, Jeremy! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
