Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,1 Service et personnel
2,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024
Commentaires de Gestion de l’hôtel
9 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Heather,Thank you for taking the time to rate your stay with us. While we see you rated us 3 out of 5, we’d love to hear more about your experience and how we can improve. Your feedback is valuable to us, and we hope to provide an even better experience next time!Best regards,General Manager
par un voyageur de JEFFERSON CITY
Publié le 22 sept. 2024
It worked for what we needed it for, the drain drained slow, and I could see long black hair in it, and there was no plug for the bathtub, so if we wanted a bath we couldn't have taken one. When we got in the room, it looked like someone had pulled back part of one side of the bed and sat on it.? But overall it was okay.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Dennis,Thank you for your honest feedback and for choosing to stay with us. We sincerely apologize for the issues you encountered with the bathtub, drain, and bed presentation. This is not reflective of our usual standards, and we will address these concerns with our housekeeping team. We're glad to hear the stay met your overall needs, and we hope to provide a better experience on your next visit.Best regards,General Manager
par un voyageur
Publié le 15 sept. 2024
.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for choosing our hotel and we appreciate your review. We hope to serve you again on your next trip to the Higginsville area!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Was prompted for early checkin, pre, got to the motel and they had no record of it, breakfast was mediocre, cereal or waffle.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for your valuable feedback. Our staff is still getting acquainted with the new mobile check-in program, so I apologize for a longer check-in time. We also serve a continental breakfast based on Wyndham's Super 8 standards. We hope to serve you again on a future visit!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
They were replacing carpet so it was under construction. It did have a strong smell.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for your valuable feedback. We have indeed replaced our carpets during our extensive renovation and we apologize if that made you uncomfortable. Come see us again soon to see all of our new updates that travelers like and expect.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager , Gestion de l’hôtel
Dear guest, please call us directly to address any issues you had during your stay. We value your feedback and would like to discuss your stay so we can make sure this does not happen to future guests. Thank you.
par un voyageur de Memphis
Publié le 10 août 2024 sur Expedia
Great place to stay on a road trip. I would come back.
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager , Gestion de l’hôtel
Thank you very much for choosing our hotel on your road trip. I am glad that you enjoyed your stay! Please visit us again soon and have safe travels.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The check-in staff was very friendly and helpful.
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager , Gestion de l’hôtel
Thank you so much for your review and feedback. Guest service is our top priority. We hope that you visit us again on your next trip to the Higginsville area.
par un voyageur
Publié le 12 juill. 2024
The bed was comfortable and it was quite but not my idea of clean.
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager , Gestion de l’hôtel
We appreciate you taking time to leave feedback regarding your stay. Please call us directly to address any cleanliness concerns that arose during your stay. Thank you for your business and we hope to provide you a superior experience in the future.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Thank you
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager , Gestion de l’hôtel
Thank you for staying with us and your review. We are glad that you enjoyed your stay and hope to serve you again on your future travel plans.
