Note fondée sur 303 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
83 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Expedia
Very expensive. But nice rooms. Breakfast has the usual no fruits and lots of sugar stuff
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Mahesh Iyer, Gestion de l’hôtel
Dear Suzanne,Thank you for your feedback.On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
1 sur 5
par un voyageur

Publié le 7 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
13 nov. 2019 par Mark, Gestion de l’hôtel
Dear Guest, We are disappointed to hear that you did not enjoy your stay. We look forward to having another opportunity to earn a 5/5. Sincerely,
4 sur 5
par un voyageur de Yellowknife

Publié le 19 mars 2019 sur Expedia
Tout était très bien en général le service, l’accueil, le petit déjeuner, et la courtoisie
Commentaires de Gestion de l’hôtel
26 mars 2019 par MLopez, Gestion de l’hôtel
Dear Happy Traveler, Thank you so much for the positive feedback. I am very happy to know that you enjoyed your stay with our property and we hope to see you again the next time your travels bring you to High Level, AB. All the Best, Mark Lopez Front Office Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 2 avr. 2017 sur Expedia
Très belle endroit pour séjourner avec un chien l'hôtel donne accès à une porte extérieur dans la chambre
Commentaires de Gestion de l’hôtel
6 avr. 2017 par MLopez, Gestion de l’hôtel
Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and look forward to hosting you again in the future. Kindly, Mark Lopez Front Desk Manager
4 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Hotels
Dry clean and the front desk staff was very friendly
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Mahesh Iyer, Gestion de l’hôtel
Dear KevinThank you for your feedback.On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
4 sur 5
par un voyageur

Comfy other than the areas missed.

Publié le 28 sept. 2024 sur Hotels
I really enjoyed having my own room to myself. Beds were comfortable, however, the area behind the nightstands were really dusty, including the rug, and the walls needed a good wipe down.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Mahesh Iyer, Gestion de l’hôtel
Dear Crystal,Thank you for your feedback.On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
4 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Price is high for the location.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Mahesh Iyer, Gestion de l’hôtel
Dear Mothukuri,Thank you for your kind feedback.On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We genuinely appreciate your feedback in regards to the price. It's important to note that as a hotel, we are pleased to offer a complimentary buffet for our guests. The buffet includes a variety of options such as four hot counters, a selection of hot and cold cereals, an assortment of bread, cakes, croissants, butter, cheese, along with gluten-free options available on request. Additionally, our offerings include pancakes, two types of juices, coffee, tea, fresh fruits, and yogurts with an eat-all-you-can option.In addition, our hotel provides access to a hot tub and a kids' water slide in the pool for the enjoyment of all our guests.We would like to underline the fact that there are costs associated with maintaining these services at our remote location, due to its distance from the city. The prices are in line with market standards, and we diligently manage these costs to ensure that our services are consistently up to date.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Mahesh Iyer, Gestion de l’hôtel
Dear Deborah,Thank you for your kind feedbackYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Mahesh Iyer, Gestion de l’hôtel
Dear Lisa,Thank you for your feedback.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
3 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Mahesh Iyer, Gestion de l’hôtel
Dear Stephanie,Thank you for your feedback.On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Yours sincerely,Mahesh IyerHotel ManagerBest Western Plus Mirage Hotel & Resort
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