2/10 – Terrible
Adebowale
18 août 2024
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Booked this hotel for 1 night as the hotel I wanted to stay at for 2 nights could only accommodate me for just 1 night.
On getting to the hotel, while the staff behind the bar were friendly, I immediately got the sense that whoever owns this hotel doesn't really care about it's paying guests.
1. Had to register my car after being told by the hotel staff that while they own the car park, they have contracted out the management of the park to an enforcement company.
2. Not in the room indicating there eating in the room is not allowed, and if staff deterime that food has been in the room, then they will apply a cleaning fee - fee amount was not specified. I've never been in a hotel where you cannot eat in the room.
3. Woke up in the morning and went to have a shower - it was not working, and there was no one at the bar or reception to assist. Ended up taking a bath which was a waste of water really.
4. Paid for the room and the extra for breakfast. Went down to breakfast in the morning, only to fin that the door was locked and a note saying "no chef so breakfast is cancelled". No alternative was provided, and no one around to provide info on where guests can get breakfast.
5. On checking out, there were guests who had not paid - I opted to pay on arrival - it was 11 o'clock and no one was around to take payment from the departing guests.
Would I stay at the hotel again - NO! Not even if you paid me to stay!
Adebowale
Séjour de 1 nuit en août 2024
