Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2024 sur Hotels
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Pros:
- Hotel personal is welcoming and friendly.
- Beach is amazing. The best on in Hikkaduwa. If you enjoy swimming, you will love it.
- View from the room is perfect. But you have to book the Premium Ocean View
Cons:
- Towels are not as clean as you would like them to be
- Be aware of bugs in room
- Cleaning stuff do not wipe floor and have to be reminded to change towels.
par un voyageur
Na
Publié le 31 mars 2023 sur HotelsThe place was dilapidated and renovations taking place. Staff was pleasant. However the beds are not comfortable.
Commentaires de Gestion de l’hôtel
1 avr. 2023 par HBH Reservations, Gestion de l’hôtel
Hi Nica, thank you for the feedback. The hotel opened after a 2 year hiatus and we are in the process of upgrading everything. So yes we do admit there are few shortfalls, but we are trying our best to provide excellent service to our guests. We wish to serve you better next time.
par un voyageur de London
Publié le 10 mars 2023 sur Expedia
Good location
Commentaires de Gestion de l’hôtel
12 mars 2023 par HBH Reservations, Gestion de l’hôtel
Thank you Magdy, we are super delighted you had a pleasant stay with us.
par un voyageur de London
Publié le 10 mars 2020 sur Expedia
This hotel was amazing- I already want to return! It’s located on the less busy section of the beach which is perfect, the room was stunning with a wonderful view from the balcony and I even had a view of the beach from the shower. The staff were incredibly helpful and friendly. They were very good at communicating with me via email beforehand to arrange my transfer and to extend my stay too. The breakfast was nice though I’d recommend booking it in advance as it’s much more expensive to pay when you arrive.
par un voyageur
Publié le 7 mars 2020 sur Hotels
Check in was difficult as they couldn’t find my booking, then we waited a long time after
par un voyageur
Decent stay
Publié le 6 janv. 2020 sur HotelsVery nice rooms - big, clean and good standard. We got a balcony with ocean view and it was great! The service was nothing more than OK. The food was not very good and the hotel lost/or had not been able to renew its drinking license (don’t know the story behind it), so it was not possible to buy any alcohol onsite. This didn’t bother us too much though (there is a wine store across the street if you want a cold beer on the balcony). Overall a decent stay, but not impressed. The hotel could have done minor improvements to make the hotel look much nicer from the outside.
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Sanjeewani, Gestion de l’hôtel
It brings us the joy for the comment you made base on your experience as well your comment encourage our whole team to continue with more energy. We definitely warmly welcome you to our property on your next visit and experience the more improvement on our service. Once again thank you for your real experience.
par un voyageur
En suosittele
Publié le 30 déc. 2019 sur HotelsTämä EI ole neljän tähden hotelli. Allas-alue on ränsistynyt ja viidestä aurinkotuolista kaksi oli täysin romuja. Aamupala oli todella tasoton ja hotelli oli sotkuisa. Remontoidut huoneet oli ok, mutta pistorasioissa oli ongelmia, eikä huoneissa ollut safetyboxia tai hiustenkuivainta. Äänieristys oli olematon ja ovien lukot varsin heiveröisiä. Henkilökunta teki kyllä parhaansa, mutta hotellin taso oli valitettavasti hyvin vaatimaton.
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Sanjeewani, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We want to assure you that we have taken all your feedback and suggestions into consideration. We are currently in the process of renovating the property as it is under new management.
par un voyageur
Хороший отель
Publié le 5 avr. 2019 sur HotelsОтдыхали в этом отеле в конце марта 2019 года. В целом очень положительное впечатление. Отель расположен недалеко от вокзала, имеет свой небольшой пляж с удобным заходом, волны небольшие, купаться приятно. Персонал очень доброжелательный. Все номера, и наш в том числе, с видом на море. На день рождения супруги подарили торт с поздравительной надписью. Было очень приятно. Большое спасибо руководству отеля за внимание! Уборка ежедневная, воду приносили каждый день. Мы брали только завтраки. Из семи дней шведский стол был только два дня, остальное время нас обслуживали за столиком, выбор блюд на завтрак был минимальным. В отеле есть небольшой бассейн, нам вполне хватало. Отель вполне соответствует своей цене, мы остались очень довольны.
Commentaires de Gestion de l’hôtel
4 mai 2019 par Sanjeewani, Gestion de l’hôtel
It brings us the joy for the comment you made base on your experience as well your comment encourage our whole team
to continue with more energy. We definitely warmly welcome you to our property on your next visit and experience the more
improvement on our service.
Once again thank you for your real experience.
par un voyageur
Publié le 3 mars 2019 sur Hotels
Месторождения отличное, убирают хорошо и вовремя, приветливый персонал. Сам отель подизношен. Всем хорошего отдыха!
Commentaires de Gestion de l’hôtel
7 mars 2019 par Sanjeewani, Gestion de l’hôtel
Dear Guest,
Thank you for your feedback. We want to assure you that we have taken all your feedback and suggestions into consideration. We are currently in the process of renovating the property as it is under new management.
