Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Was expecting more than what was provided

Publié le 3 sept. 2024 sur HomeAway
For starters, we had issues finding the location. We were stranded for over an hour as the actual address given was not at all correct. We attempted to contact the host to which we got no response. We had to ask a nearby gas station if they knew or heard of the campground we were trying to locate, so we could find our site which was very disappointing. The advertised location on the VRBO site was said to include an AC unit, free smores kit, big porch swing, free lanterns for use and many more things. However, everything I listed above was not included. we were left to use our cell phone lights because we were expecting the host to provide what they said they would. When we asked for a lantern, host said there should be one at our site, we told him there was NOT, so we were told he would bring us one, he failed to do that also. There was a washroom near our site BUT that was non-operational so the bathrooms were not close but we were told they were less than 2 mins away. Overall kind of disappointed in what we were charged for the stay in comparison to what we actually received, but will say the views were really nice and once we did meet the host, he was very professional- just lacked follow-through.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your candid feedback. I sincerely apologize for the difficulties you encountered during your stay, especially with locating our property and the issues with communication. I understand how frustrating it must have been to expect certain amenities that were not provided, and I’m sorry for any inconvenience this caused. We are actively working to resolve the mapping issues and ensure our listings accurately reflect what is offered. I appreciate your kind words about the views and our host’s professionalism, and we will use your feedback to improve our follow-through in the future. We hope you might consider giving us another chance to provide a better experience.
5 sur 5
par un voyageur

Bea-utah-ful!

Publié le 8 nov. 2022 sur HomeAway
Gorgeous views and adorable place to stay. Will definitely be back!
4 sur 5
par un voyageur

Great location

Publié le 25 oct. 2022 sur HomeAway
We had a great time and would love to return again