Note fondée sur 479 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par LES, Gestion de l’hôtel
Dear Cheryl,Thank you for staying with us!We appreciate the high rating of our property and hope to have an opportunity to serve you again soon.Sincerely,Lesia DziumaGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Very clean hotel and front desk ladies were very nice!
Commentaires de Gestion de l’hôtel
19 août 2024 par LES, Gestion de l’hôtel
Dear Angela,Thank you for staying with us!Your kind review is very much appreciated and we hope to see you again soon.Kind Regards,Lesia DziumaGeneral Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par LES, Gestion de l’hôtel
Dear Bruce,Thank you for staying with us!Lesia
par un voyageur
*Concerning*
Publié le 15 août 2024 sur HotelsThe hotel seemed rather dated. The rooms seemed cramped. Some of the light switches had cracked and broken plates around them. The rooms seemed very damp, although the area had received a lot of rain earlier in the week. The breakfast buffet was better than most hotels of its class, however the staff seemed put out when asked to change the channel on the lobby TV (no one wants a nature documentary of animals killing each other at 7:30am)
The most concerning part was our first night at 2:30am I woke to the sounds of gun fire, and then around 3:15am I heard a second round of gun fire.
Commentaires de Gestion de l’hôtel
17 août 2024 par Les, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to share your experience with us. We sincerely apologize that certain aspects of your stay did not meet your expectations. Your feedback about the room condition is very important, and we will immediately look into the issues you mentioned regarding the light switches and the dampness.Most concerning is the report of the noise you heard during your first night. While this is an unusual occurrence, we take guest safety very seriously and will investigate this matter thoroughly with local authorities to ensure the safety and comfort of all our guests.On a positive note, we’re glad you enjoyed our breakfast. We appreciate your feedback, and we hope you will consider giving us another opportunity in the future to provide a better experience. Sincerely,Lesia DziumaGeneral Manager
par un voyageur
Publié le 14 août 2024 sur Expedia
Very nice people greeted us.
Commentaires de Gestion de l’hôtel
17 août 2024 par Les, Gestion de l’hôtel
Dear Justine,Thank you so much for your wonderful five-star review! We’re thrilled to hear that you felt warmly greeted by our team. Providing friendly and welcoming service is always our top priority. We hope to have the pleasure of hosting you again soon! Safe travels! Sincerely,Lesia DziumaGeneral Manager
par un voyageur de Johnson City
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par LES, Gestion de l’hôtel
Dear Carl,Thank you for staying with us!You kind review is very much appreciated and we hope to see you again soon.Lesia DziumaGeneral Manager
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Pool looked gross. Everything else was clean and decent.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Les, Gestion de l’hôtel
Dear Billy,Thank you for your review and for highlighting the cleanliness and overall quality of our hotel. We're sorry to hear about your experience with the pool. Please know that we take such feedback seriously and will address this issue promptly to ensure it meets our high standards. We hope to have the opportunity to welcome you back for an even better stay next time. Sincerely,Lesia DziumaGeneral Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
It was a short stay for us, the staff was courteous and quick to help with any needs. Breakfast staff also quick to help. Hotel is located in quiet surroundings. Thanks
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Les, Gestion de l’hôtel
Dear FletCheri,Thank you for taking the time to share your experience! We're thrilled to hear that our staff made your short stay pleasant and that you enjoyed the quiet surroundings. It's great to know that our team, including the breakfast staff, was quick to assist with your needs. We appreciate your feedback and hope to welcome you back for a longer stay in the future! Sincerely,Lesia DziumaGeneral Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Convenient location and clean facilities!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Les, Gestion de l’hôtel
Dear Cy,Thank you so much for your kind words! We're delighted to hear that you found our location convenient. We strive to provide our guests with a comfortable and enjoyable experience, and it's wonderful to know we succeeded during your stay. We look forward to welcoming you back soon!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Running back n forth to hospital was very convient
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Les, Gestion de l’hôtel
Dear Barbara,Thank you for staying with us! We're delighted to hear that you found our location convenient. We strive to provide our guests with a comfortable and enjoyable experience, and it's wonderful to know we succeeded during your stay. We look forward to welcoming you back soon at our beautiful hotel! Sincerely,Lesia DziumaGeneral Manager
