Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,1 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Michele
Publié le 20 sept. 2017 sur Hotels
Hotel recent, propre , bien situé mais sans ame. Bien pour un court séjour. Rapport qualité prix inférieur a ce qui peut exister dans les environs. Mais a Carriacou il n'y a pas beaucoup de choix.
par un voyageur
Publié le 25 janv. 2022 sur Expedia
We stayed at the Mermaid Beach Hotel over the Christmas period. Jude our host was wonderful and I cannot speak more highly of her. However, we were very disappointed with the property itself. We booked this hotel as it was advertised that it included a beachside restaurant and bar. However, this was not the case and the hotel restaurant and bar was shut the entirety of our stay (except for when they opened for a private corporate Christmas party that went until 2am). Carriacou completely shuts down over Christmas for 4 days so we had limited access to food. It would have been nice for the owners to contact us so that we could have made alternate arrangements over the holiday period.
We also advised the hotel through Expedia that we would be arriving for a late check in, however we never heard back from the hotel and then found out the property had been taken off expedia for future bookings. When we arrived late at night the hotel was completly shut up, and we had to make alternate accomodation arrangements which was an additional out of pocket expense.
Jude was amazing and has been with the hotel for years, however the owners need to take more care when booking guests into their property.
par un voyageur
Publié le 30 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2021 par Hotel Management, Gestion de l’hôtel
We appreciate your feedback Aaron. We are glad you enjoyed your stay. Come again.
par un voyageur
Publié le 8 août 2021 sur Expedia
Best location to stay in Hillsborough, the oceanfront room was large and comfortable and the gorgeous beach below was a delight.
The staff were friendly and helpful. I definitely recommend the Carriacou breakfast!
Commentaires de Gestion de l’hôtel
9 août 2021 par GIGI, Gestion de l’hôtel
Definitely one of the best locations on the island. The view and ambience is everything to die for. Thank you for your response and your recommendation. It was a delight serving you and we take pleasure in caring for every one of our guests by trying to meet every one of their needs while on the island.
par un voyageur
Awesome weekend
Publié le 3 août 2021 sur HotelsGreat
Commentaires de Gestion de l’hôtel
9 août 2021 par GIGI, Gestion de l’hôtel
Hi Locksley. We missed you guys here. Sorry you couldn't make it last week. Greetings to you all from the Mermaid staff.
par un voyageur
Publié le 24 juill. 2021 sur Expedia
The manager and assistant manager were excellent! They were willing to help with anything and everything! I loved everything about that place: staff, services, location, and breakfast!
Commentaires de Gestion de l’hôtel
9 août 2021 par GIGI, Gestion de l’hôtel
Awwee...awesome! I am humbled. Thank you for such a great review. I am happy you had a splendid time with us and I am sure you would have felt like family. Throughout our journey here with many of our guests we would have built great friendship and some even long lasting too. Cheers!
par un voyageur
Publié le 22 nov. 2020 sur Expedia
par un voyageur
Publié le 27 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2020 par Mermaid Team, Gestion de l’hôtel
Thank you for your feedback Wayne. We hope to host you again.
Take care.
Management
par un voyageur
Publié le 22 avr. 2020 sur Expedia
First floor wss great with views over the beach and sea. Staff were first class especially Michelle
Commentaires de Gestion de l’hôtel
25 avr. 2020 par Management, Gestion de l’hôtel
Thank you for your feedback! When we reopen after the COVID-19 pandemic, we hope you will visit us again.
par un voyageur
Carnival
Publié le 14 mars 2020 sur HomeAwayOverall a pleasant stay, good breakfast which was included in the price, staff were pleasant, particularly when they became familiar with u. A bit noisy at night /early hours of the morning g, but it was carnival weekend. This was very interesting.
