Ratings based on 1,065 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Fort Lauderdale
Posted Dec. 23, 2024
Older but nice.
by A traveller
Posted Oct. 1, 2024
Comment from Hotel Management
Oct. 8, 2024 by Travis, Hotel Management
Mahalo (Thank you) for your feedback! Feel free to stay with us again as we hope to see you in the near future.
by A traveller from Berwick
Posted Sep. 26, 2024
Comment from Hotel Management
Sep. 26, 2024 by Grand Naniloa Hotel Guest Services, Hotel Management
Aloha Todd,Thank you for your feedback. We appreciate your business. Have a great day!!
by A traveller
Posted Sep. 24, 2024 on Hotels
by A traveller
Posted Sep. 23, 2024 on Expedia
The staff was great
Comment from Hotel Management
Sep. 23, 2024 by Grand Naniloa Hotel Guest Services, Hotel Management
Thank you for your response. Your feedback is appreciated. Hope to see you again in the future.
by A traveller
Posted Sep. 22, 2024 on Expedia
The resort is beautiful and the views of the bay are fantastic. The patio doors in our room were not very energy efficient and the room heated up quickly into the 80’s by mid morning even with the air conditioning on. The lobby and restaurant are beautiful and very clean. The artwork throughout the resort is very beautiful. The walls in the hallway leading down to the rooms were pretty banged up from cleaning carts hitting the walls and could definitely use a paint refresh. The staff were all very friendly. Would definitely recommend though and I would stay again.
Comment from Hotel Management
Sep. 23, 2024 by Grand Naniloa Hotel Guest Services, Hotel Management
Aloha Linda,Thank you for your kind words and feedback. We will relay this to management to be addressed. We hope to host you again in the future. Have a great day!!
by A traveller
Posted Sep. 21, 2024 on Expedia
Great service
Comment from Hotel Management
Sep. 23, 2024 by Grand Naniloa Hotel Guest Services, Hotel Management
Aloha Adriana,Thank you for your feedback, we appreciate it.
by A traveller from Kingwood
Posted Sep. 21, 2024 on Expedia
Good location, nice facility and amenities but room, interior and pool area needs some maintenance and updates.
Comment from Hotel Management
Sep. 23, 2024 by Grand Naniloa Hotel Guest Services, Hotel Management
Aloha, John,Thank you for your feedback and we will relay this to management to be addressed. Mahalo and have a great day!!
by A traveller
Posted Sep. 20, 2024 on Hotels
It was amazing. The staff was excellent. Definitely worth coming back to.
Comment from Hotel Management
Sep. 23, 2024 by Grand Naniloa Hotel Guest Services, Hotel Management
Aloha Darin,Thank you for your feedback and kind words. We really appreciate your business!. We hope to host you again in the future!
by A traveller
Posted Sep. 18, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Grand Naniloa Hotel Guest Services, Hotel Management
Aloha Chongmin,Thank you for your feedback, we really appreciate it. Have a great day!!
