Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
Beautiful property. Very peaceful.
par un voyageur
Lovely Small Hilo Room
Publié le 14 août 2024 sur HomeAwayNice location with beautiful view, clean small room and bath, tricky on a hill parking, nice shower, breakfast was good, could be warm with no air conditioning, no cross ventilation.
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
Mahalo for your review, Jennifer. We're glad you enjoyed your visit, and hope you'll keep us in mind next time you visit Hilo!
Warmest Aloha,
The Salt Water Hawaii Vacations Crew
Salt Water Real Estate, Hilo HI
par un voyageur
Amazing place on one of the best surf spots on the island
Publié le 22 mai 2024 sur HomeAwayGreat stay. Thank you!
Commentaires de Gestion de l’hôtel
23 mai 2024 par VrboOwner, Gestion de l’hôtel
Mahalo for your review, Brandon. Come stay again, anytime!
Warmest Aloha,
The Salt Water Hawaii Vacations Crew
Salt Water Real Estate, Hilo HI
par un voyageur
Publié le 20 mai 2024 sur Expedia
Loved the views and very flowerful setting, very quiet. Minor suggestion re provided breakfast: fruit and special lactose-free milk was great but a little surprised that there was no bread for toast (though there was a toaster) or a bagel or English Muffin or something.
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Great quiet place. Waking up and having fresh fruit and coffee on the lanai was incredible. Parking was a little tricky as the lot is incredibly small but we figured it out after a day or two.
par un voyageur
Great Ocean Views and Breakfast too!
Publié le 30 mars 2024 sur HomeAwayWe had a lovely stay at Hilo Hale Kai Suites. The view from the rooms is unbeatable. You can relax on the porch and watch the surfers do their thing. Daily breakfast provided was also a huge bonus as we often found ourselves starting with early morning - one less this to worry about. We used is as a base for our days to Volcanoes National Park and it was a great place to come back to after a long day. Would recommend and stay again.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par VrboOwner, Gestion de l’hôtel
Mahalo for your review, Megan. We're so happy you enjoyed your visit and we hope you'll keep us in mind for future trips to Hilo!
Warmest Aloha,
The Salt Water Hawaii Vacations Crew
Salt Water Real Estate, Hilo HI
par un voyageur
Beautiful views
Publié le 15 mars 2024 sur HomeAwayWe enjoyed the morning views, the whales in the bay, fresh fruit and breakfast items, and close proximity to Honoli’i. Thank you!
Commentaires de Gestion de l’hôtel
18 mars 2024 par VrboOwner, Gestion de l’hôtel
Mahalo for your review, Christian! Please keep us in mind for future visits to Hilo.
Warmest Aloha,
The Salt Water Hawaii Vacations Crew
Salt Water Real Estate, Hilo HI
par un voyageur
Publié le 2 janv. 2024 sur Expedia
The parking lot is not large. Breakfast is great and the ocean view is fantastic.
par un voyageur
Mixed Evaluation
Publié le 3 oct. 2023 sur HomeAwayThere were some positives, but other things I wasn't happy about. Positives-place was clean, owners accurately advised of difficulty stone steps to the back. As I have some mobility problems, the owner [she didn't identify herself], had her gardener or handyman assist me to the room, which was appreciated. Biggest positive-there was a spectacular view of Hilo bay in front of the room. Also the breakfast food was tasty.
Negatives- I thought the pool would be larger-it was small and the entire 2 days we were there, a large metal pool cleaner was kept in the middle of the pool, making it much smaller. The jacuzzi, had a cover on it, which I removed to go in. I almost burned myself, as the temperature was 105 degrees [verified on the side]. The room was much smaller than expected.Lastly, we had the room until 10 am the last day. We had not seen any hosts or had contact with anyone, other than the hostess asking the gardener to help me with belongings. On the last morning, we went into town to buy something, but left some food of ours in the fridge and a very large bag with gift purchases, ie. expensive salt, several bags of Kona coffee beans etc. We were to indicate our checkout by leaving the room key inside of the room.We returned at 9:30 am, and saw that our bed was stripped, our belongings gone, I had to go all over the property looking for someone,until I found the cleaning person who looked for my large bag. I felt we had until the 10 am checkout and was uncomfortable
Commentaires de Gestion de l’hôtel
26 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Katherine,
Mahalo for your review. We are so sorry to hear you didn't enjoy Hale Kai. This is not a hotel and doesn't have on-site staff. I'm so happy to hear that you found someone to carry your bags, as the stairs and necessity for guests to transport their own luggage is clearly stated on the listing and in the arrival instructions. The photos of the view, pool, and rooms are all accurate, so we are not sure where that confusion may have come from. The pool cleaner and hot tub cover are both necessary to keep things clean. We apologize for any miscommunication on your checkout. The cleaners are very busy and always are happy to get an early start. We always encourage guests to shoot their on-island contact know about check in and out times. This helps to prevent any confusion :-)
We wish you safe travels and warm aloha!
The Salt Water Hawaii Vacations Crew
Salt Water Real Estate, Hilo HI
par un voyageur
Amazing HILO Getaway
Publié le 1 août 2023 sur HomeAwayGreat Amazing Weekend Getaway ~ Pool & HOT Tub was more than expected ~ Views were amazing ~ Breakfast Fruits Muffins were fresh & Taste Great ~ This Suites JUST like the posting. Location close to Hilo Town & Close to the airport. Neighbors we visiting from Germany and we all enjoyed our stay!! No voice at all during the evening.
Commentaires de Gestion de l’hôtel
17 août 2023 par VrboOwner, Gestion de l’hôtel
Mahalo nui for your review, Clinton. We are delighted that you enjoyed your visit and hope you'll keep us in mind for future trips to Hilo.
Warmest Aloha,
The Salt Water Hawaii Vacations Crew
Salt Water Real Estate, Hilo HI
